Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client relationships and ensure they receive maximum value from Gartner services.
- Company: Gartner is a global leader in providing expert analysis and insights to enterprise leaders.
- Benefits: Enjoy competitive pay, world-class benefits, and a flexible hybrid work environment.
- Why this job: Join a diverse team making a real impact while growing your career in a supportive culture.
- Qualifications: 3+ years of relevant experience and strong communication skills are preferred.
- Other info: Gartner values inclusivity and offers equal opportunities for all applicants.
The predicted salary is between 28800 - 48000 £ per year.
Egham, UK or Barcelona, Spain
About the role:
The Client Success team focuses on customer service and client retention versus business growth and development. Associates have an aligned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client’s business priorities and identify the most effective ways to support clients through their purchased Gartner services.
What you will do:
- Build, develop and manage relationships with existing clients ranging from senior C-level executives to more junior professionals across various business functions and companies
- Regularly meet and engage with clients virtually to understand their business priorities, and recommend a program of action that drives high value, client retention, and client return of investment
- Onboard new clients introducing their purchased Gartner services and capabilities
- Collaborate with internal Gartner colleagues to maximize the value Gartner delivers to clients
What you will need:
- 3+ years relevant professional and/or internship experience
- Strong customer service, communication, collaboration, prioritization, critical thinking and influencing skills
- Bachelor’s degree preferred
Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it\’s productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.
Job Requisition ID:89739
By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.
Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy
For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
#J-18808-Ljbffr
Client Success - High Tech employer: Gartner
Contact Detail:
Gartner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success - High Tech
✨Tip Number 1
Familiarise yourself with Gartner's services and how they align with client needs. Understanding the specific offerings will help you engage in meaningful conversations with potential clients and demonstrate your ability to provide value.
✨Tip Number 2
Network with current or former employees of Gartner to gain insights into the company culture and expectations for the Client Success role. This can provide you with valuable information that can set you apart during interviews.
✨Tip Number 3
Prepare to discuss your experience in managing client relationships, particularly with senior executives. Highlight specific examples where you've successfully influenced decisions or improved client satisfaction.
✨Tip Number 4
Showcase your critical thinking and problem-solving skills by preparing case studies or scenarios relevant to the high-tech industry. This will demonstrate your ability to understand complex client needs and propose effective solutions.
We think you need these skills to ace Client Success - High Tech
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Client Success position. Tailor your application to highlight how your experience aligns with their focus on customer service and client retention.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 3+ years of relevant professional or internship experience. Provide specific examples of how you've successfully managed client relationships and contributed to client satisfaction in previous roles.
Showcase Your Skills: Gartner values strong customer service, communication, and collaboration skills. Use your application to demonstrate these abilities through concrete examples, such as how you've influenced client decisions or prioritised tasks effectively.
Personalise Your Application: Make your application stand out by personalising it for Gartner. Mention why you are interested in working for them specifically, and how you can contribute to their mission of delivering actionable insights to clients.
How to prepare for a job interview at Gartner
✨Understand Client Needs
Before the interview, research common challenges faced by clients in the high-tech industry. Be prepared to discuss how you would identify and address these needs, showcasing your understanding of client priorities.
✨Showcase Communication Skills
Since the role involves engaging with C-level executives, practice articulating your thoughts clearly and confidently. Use examples from your past experiences where effective communication led to successful outcomes.
✨Demonstrate Collaboration
Highlight your ability to work collaboratively with internal teams. Prepare examples that illustrate how you've successfully partnered with colleagues to deliver value to clients, as this is crucial for the role.
✨Prepare Questions
Have insightful questions ready to ask the interviewer about the company culture and client success strategies. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
