At a Glance
- Tasks: Engage with clients to ensure they maximise their Gartner subscription and achieve business goals.
- Company: Gartner is a global leader in providing actionable insights for enterprise leaders since 1979.
- Benefits: Enjoy competitive pay, world-class benefits, and a flexible hybrid work environment.
- Why this job: Join a diverse team where your impact matters and grow your career in a supportive culture.
- Qualifications: A Bachelor's degree and 6+ months of relevant experience, plus fluency in Norwegian.
- Other info: Gartner values diversity and offers equal opportunities for all applicants.
The predicted salary is between 28800 - 43200 £ per year.
About the role:
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives
value far exceeding their investment. Associates seek to understand and surface client’s business priorities, breakdown
challenges, and identify the most effective ways to support the client in making the right decisions for their business. They are
responsible for onboarding clients, proving the concept of Gartner services, and stimulating client engagement of products that are
used by large client teams.
What you will do:
Partner with clients ranging from senior C-levels to more junior client professions in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices to ensure they are successful in the use of their Gartner subscription.
Deliver value to decision makers and drive Gartner growth by working as part of a service team where responsibilities can include: Introducing Gartner services and capabilities to prospective & new clients, account management or connecting clients with the Gartner expert community.
Identify client priorities and understand how to align Gartner\’s resources to provide best in class service that enables clients to achieve their priorities and maximize the return of investment on their Gartner memberships.
Collaborate with internal Gartner stakeholders to drive service delivery & business results, share best practices and design innovative solutions to overcome obstacles.
Leverage insights & metrics to drive continuous client engagement, satisfaction, retention and growth.
What you will need:
Bachelors degree is preferred along with 6+ months relevant professional and/or internship experience.
Proven track record of success fueled by a passion for delighting clients
Strong communication, collaboration, prioritization, critical thinking, and influencing skills
Ability to use Norwegian (Reading, Writing and Speaking) at a Business or Native level
#LI-OP2
Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it\’s productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at or by sending an email to .
Job Requisition ID:85547
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Client Success Associate - Norwegian Speaker employer: Gartner
Contact Detail:
Gartner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success Associate - Norwegian Speaker
✨Tip Number 1
Familiarise yourself with Gartner's services and how they align with client needs. Understanding the specific value propositions will help you engage effectively with potential clients and demonstrate your knowledge during discussions.
✨Tip Number 2
Practice your Norwegian language skills, especially in a business context. Being able to communicate fluently with clients in their native language can significantly enhance your rapport and effectiveness in the role.
✨Tip Number 3
Network with current or former Client Success Associates at Gartner. They can provide insights into the role and share tips on how to excel, which can give you an edge in your application process.
✨Tip Number 4
Demonstrate your passion for client success by preparing examples of how you've previously delighted clients or resolved challenges. This will showcase your commitment to the Client for Life philosophy that Gartner values.
We think you need these skills to ace Client Success Associate - Norwegian Speaker
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Client Success Associate. Highlight your ability to partner with clients and deliver value, as this is crucial for the role.
Tailor Your CV: Customise your CV to reflect relevant experience, especially in client engagement and account management. Emphasise any experience you have in IT, HR, or other relevant fields mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client success and your ability to communicate effectively in Norwegian. Use specific examples from your past experiences to demonstrate how you can add value to Gartner.
Highlight Relevant Skills: Make sure to highlight your strong communication, collaboration, and critical thinking skills in your application. These are key attributes that Gartner is looking for in a candidate.
How to prepare for a job interview at Gartner
✨Understand the Client for Life Philosophy
Familiarise yourself with Gartner's Client for Life Philosophy. Be prepared to discuss how you can ensure clients receive value that exceeds their investment, and think of examples from your past experiences where you've successfully delighted clients.
✨Showcase Your Communication Skills
As a Client Success Associate, strong communication is key. Practice articulating your thoughts clearly and confidently, especially in Norwegian. Prepare to demonstrate how you can effectively engage with clients at various levels, from C-level executives to junior professionals.
✨Highlight Your Problem-Solving Abilities
Think of specific instances where you've identified challenges and provided innovative solutions. Be ready to discuss how you can align Gartner's resources to help clients achieve their priorities and maximise their return on investment.
✨Prepare for Collaboration Questions
Gartner values teamwork and collaboration. Prepare examples of how you've worked with others to drive results. Be ready to discuss how you would collaborate with internal stakeholders to enhance service delivery and client satisfaction.