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- Tasks: Engage with clients, ensuring they maximise their Gartner subscription and achieve business success.
- Company: Gartner is a global leader in providing actionable insights to enterprise leaders since 1979.
- Benefits: Enjoy competitive rewards, professional development, and a flexible hybrid work environment.
- Why this job: Join a diverse team that values collaboration and offers limitless growth opportunities.
- Qualifications: 0-2 years of experience, strong communication skills, and fluency in Dutch required.
- Other info: Be part of a company recognised as a great place to work globally.
The predicted salary is between 30000 - 42000 £ per year.
About the role:
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client’s business priorities, breakdown challenges, and identify the most effective ways to support the client in making the right decisions for their business. They are responsible for onboarding clients, proving the concept of Gartner services, and stimulating client engagement of products that are used by large client teams.
What you will do:
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Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions across various business functions ensuring they are successful in the utilization of their Gartner subscription, resulting in client satisfaction, retention, and growth
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Introduce Gartner services and capabilities to new clients and communicate value to decision makers
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Facilitate client calls, understand client priorities, and recommend a program of action that drives high value and return of investment on their Gartner membership
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Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients
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Conduct regular reviews of client book of business looking into performance and key client engagement metrics
What you will need:
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0 – 2 years of relevant professional and/or internship experience
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Proven track record of success fueled by a passion for delighting clients
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Strong communication, collaboration, prioritization, critical thinking, and influencing skills
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Bachelor’s or Master’s degree preferred
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Ability to use Dutch at a business level (speaking, reading & writing)
What you will get:
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We offer a highly competitive rewards & benefits package
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Collaborative, team-oriented culture that embraces diversity
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Professional development and unlimited growth opportunities
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Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work .
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it\’s productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com .
Job Requisition ID:99954
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Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy
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Client Success Associate - Dutch Speaker employer: Gartner
Contact Detail:
Gartner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success Associate - Dutch Speaker
✨Tip Number 1
Familiarise yourself with Gartner's services and how they benefit clients. Understanding the value proposition will help you communicate effectively during interviews and demonstrate your ability to engage with clients.
✨Tip Number 2
Practice your Dutch language skills, especially in a business context. Being able to confidently converse in Dutch will set you apart from other candidates and show your commitment to serving Dutch-speaking clients.
✨Tip Number 3
Network with current or former Gartner employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
✨Tip Number 4
Prepare examples of how you've successfully managed client relationships or resolved challenges in previous roles or internships. This will showcase your relevant experience and align with Gartner's Client for Life philosophy.
We think you need these skills to ace Client Success Associate - Dutch Speaker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any client-facing roles or internships. Emphasise skills like communication, collaboration, and critical thinking, as these are key for the Client Success Associate role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for client success and how you can contribute to Gartner's mission. Mention your ability to communicate in Dutch and provide examples of how you've delighted clients in previous roles.
Showcase Relevant Skills: Highlight specific skills that align with the job description, such as relationship management and problem-solving. Use concrete examples to demonstrate how you've successfully engaged with clients in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a role that involves client interaction.
How to prepare for a job interview at Gartner
✨Understand the Client for Life Philosophy
Familiarise yourself with Gartner's Client for Life Philosophy. Be prepared to discuss how you can ensure clients receive exceptional value from their subscriptions and how you would approach building long-term relationships.
✨Showcase Your Communication Skills
As a Client Success Associate, strong communication is key. Practice articulating your thoughts clearly and confidently, especially in Dutch. Be ready to demonstrate how you would facilitate client calls and understand their priorities.
✨Highlight Relevant Experience
Even if you have limited professional experience, think about internships or projects where you've successfully engaged with clients or stakeholders. Be ready to share specific examples that showcase your ability to delight clients and drive results.
✨Prepare Questions for the Interviewers
Show your interest in the role by preparing thoughtful questions about the team, company culture, and expectations. This not only demonstrates your enthusiasm but also helps you assess if Gartner is the right fit for you.
