Consulting Director - MCRU (Manufacturing, Consumer, Resources, Utilites) in London

Gartner’s Consulting business is an extension of Gartner’s industry leading IT Research. From CIOs to senior leaders in business and government, we help Gartner clients translate insight into action and achieve their mission critical priorities. Leveraging the breadth and depth of Gartner’s research, Consulting continues to grow rapidly, offering significant opportunity to deepen client impact and expand our footprint.

Gartner Consulting sits at the heart of this mission. We partner with senior leaders across Manufacturing, Consumer Goods, Retail, Utilities, Energy and Life Sciences organizations to make confident, high value decisions on how technology can transform their businesses. As a digitally native consultancy, Gartner Consulting brings a unique advantage: the ability to directly leverage Gartner’s research and insights to inform the most important strategic decisions our clients face.

As a Director, you will advise senior leaders across UK & Ireland organizations on technology strategy, digital transformation, operating models, and execution assurance. You will lead complex engagements, build trusted executive relationships, and play a key role in growing Gartner’s Consulting business through business development, account expansion, and commercial leadership. This is a highly visible role for an experienced consultant who combines strong strategy fundamentals, technology insight, industry expertise, commercial acumen, and client advisory credibility.

What You Will Do

• Act as a trusted advisor to senior executives across Manufacturing, Consumer Goods, Retail, Utilities, Energy and Life Sciences organizations.
• Build long-term, value-driven relationships with senior client stakeholders and act as a trusted advisor to C-level executives.
• Shape and deliver technology and digital strategies aligned to organizational goals such as growth, efficiency, resilience, customer experience, and innovation.
• Provide technology foresight and market intelligence, grounded in Gartner’s global research, benchmarks, and best practices.
• Lead the delivery of complex consulting engagements, including:
• Enterprise IT and digital strategies and roadmaps
• Digital, data, and technology operating models
• Cloud and applications modernization
• Enterprise architecture, governance, and decision frameworks
• Digital and business transformation
• Programme assurance and value realization
• Support clients in achieving measurable outcomes, including value realization, cost optimization, and execution confidence.

Programme Assurance & Governance

• Advise on the design and improvement of governance models, organizational structures, and sourcing strategies across diverse operating environments.
• Provide independent challenge and assurance at key programme and investment decision points.
• Support major transformation initiatives through benefits tracking, delivery assurance, and risk management.

Client Relationship Management

• Develop and expand executive relationships across strategic Gartner accounts.
• Identify, shape, and convert consulting opportunities within existing and prospective client organizations.
• Lead business development activities, including opportunity qualification, proposal development, and executive presentations.
• Partner with Managing Partners to achieve consulting revenue growth and expand Gartner’s presence across the UK&I market.
• Drive account growth through cross-selling and positioning Gartner’s research, advisory, and consulting capabilities.

People & Culture

• Coach, mentor, and support consultants within the UK & Ireland consulting team.
• Contribute to a high performance, inclusive, and collaborative consulting culture aligned with Gartner values.

What You Bring

• Strong grounding in management consulting and technology strategy and transformation.
• Experience leading client engagements end to end, from problem definition through delivery.
• Confidence operating with senior executive stakeholders in complex organizations.
• Demonstrated ability to develop trusted advisor relationships with C-level executives.
• Demonstrated commercial acumen with experience contributing to business development, revenue growth, account expansion, and proposal pursuits.
• Experience supporting clients in one or more of the following sectors: Manufacturing, Consumer Goods, Retail, Utilities, Energy and/or Life Sciences.

Personal Attributes

• Strong analytical, communication, and stakeholder management skills.
• High standards of integrity, discretion, and professional judgement.

Why This Role Is Unique

• The opportunity to advise leading organizations across Manufacturing, Consumer Goods, Retail, Utilities, Energy and Life Sciences, addressing some of their most complex technology and transformation challenges.
• Direct access to Gartner’s global research, benchmarks, and insights, creating a distinctive and powerful advisory advantage.
• The opportunity to combine executive advisory, consulting delivery, and commercial leadership within one of Gartner’s fastest growing consulting businesses.
• The ability to shape and grow a high impact consulting practice in a fast growing market.

At Gartner, we are committed to fostering an inclusive environment where individuals with different experiences, perspectives, and career paths can succeed. We welcome talented professionals from a variety of backgrounds and recognize that expertise can be built through many different personal and professional journeys.