Gartner Inc. is seeking a Customer Service & Support professional to act as the first point of contact for Premium inquiries and conference-related support across phone, email, and chat. You will help maintain service levels and partner with internal teams to resolve escalations.
The role covers conference registration management, live chat leadership, and cross-functional support across global conferences, with onsite presence as needed and travel up to 50%.
Conference Operations & CX Planner employer: Gartner, Inc.
Gartner is an exceptional employer that fosters a dynamic and inclusive work culture, where your contributions directly impact the success of global enterprises. With a commitment to professional growth, employees benefit from world-class resources and opportunities to thrive in a hybrid work environment, all while being part of a team that values collaboration and innovation. Join us at Gartner, where your passion for compliance and legal excellence can flourish in a supportive and engaging community.
