Gartec is a leading UK manufacturer and installer of passenger, goods and platform lifts. We're looking for a proactive and organisedAftersales Team Administratorto join our friendly team and help deliver excellent customer service.
The Role
You'll provide administrative support to our busy After-sales department, supporting customers and ensuring our service operations run smoothly.
Key Responsibilities
- Answer customer enquiries by phone and email.
- Prepare quotations, assist with invoicing and provide general administrative support.
- Process service reports, certificates and customer documentation.
- Maintain accurate customer records and update internal systems.
- Support service managers and engineers with day-to-day administration.
- Liaise with customers and internal teams to ensure a high level of service.
About You
- Previous experience in an administrative or customer service role.
- Excellent communication and organisational skills.
- Confident using Microsoft Office (Outlook, Word and Excel).
- Able to manage multiple tasks and work in a fast‑paced environment.
- Friendly, professional and customer-focused.
Experience within the lift industry, engineering, facilities management or service scheduling would be an advantage, but full training will be provided.
What We Offer
- 25 days' holiday plus bank holidays
- Company pension
- Free on-site parking
- Training and development opportunities
- Friendly and supportive team environment
- Employee Assistance Programme
- Perkbox and Gym Membership
- Cycle to work scheme
- Company Events
If you're an organised administrator who enjoys working with people and providing excellent customer service, we'd love to hear from you.
Quotes Administrator in Aylesbury employer: Gartec Limited
Gartec Limited is an excellent employer, offering a supportive work culture that values employee development and satisfaction. Located in Aylesbury, the company provides competitive benefits such as a market-aligned salary, flexible leave, and a robust pension scheme, ensuring that employees can thrive both personally and professionally while contributing to meaningful projects in the access solutions sector.
