Team Member in London

Team Member in London

London Full-Time 1300 - 1800 £ / month (est.) No working from home possible
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At a Glance

  • Tasks: Join our front-of-house team and deliver exceptional service in a vibrant gastro pub.
  • Company: The Garrison, a Michelin-featured pub in Bermondsey, London.
  • Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young's pubs.
  • Other info: Access to training, apprenticeships, and a fun workplace culture.
  • Why this job: Be part of a passionate team and grow your career in a supportive environment.
  • Qualifications: Experience in hospitality and a passion for outstanding customer service.

The predicted salary is between 1300 - 1800 £ per month.

The Garrison on Bermondsey Street is a true food lover's destination. Featured in the Michelin 2026 Guide, we are proudly food-led, championing outstanding British seasonal ingredients and offering a daily fish counter showcasing the very best seafood from the British Isles.

Located moments from London Bridge, Borough Market and The Shard, The Garrison offers a supportive, ambitious and award-winning workplace where managers, chefs and FOH teams are encouraged to grow, develop and progress their careers.

We are now looking for an exceptional FOH Team Member to join our talented front-of-house team and play a key role in the continued success of this much-loved Bermondsey Street institution.

The ideal candidate will have experience of working in a food-focused pub or restaurant and be passionate about delivering an outstanding, guest-first experience across both bar and dining spaces. You will have an understanding of the commercial and operational aspects of hospitality, including stock control, compliance, team development, and wider business performance, with the confidence to support BOH operations where required.

This is a fantastic opportunity to help shape the future of one of South London's most respected gastro pubs.

What we look for in a FOH Team Member:

  • Experience of working in restaurants or high-end gastro food lead pub
  • Knowledge of wines, cocktails, spirits and beers
  • Experience championing excellent service through delivering quality food
  • An active hands-on person with excellent communication skills
  • A pro-active approach to driving sales and delivering growth, through engagement with both kitchen and front of house teams

What We Offer Our Team Members:

  • Access to our Career Pathway, Apprenticeships and training and development courses
  • Free Meals
  • Weekly pay
  • 28 days holiday per year
  • 20% discount in all Young's pubs and 30% discount on overnight stays in our Pubs with Rooms
  • Share Save Scheme
  • Company Pension Scheme

As the successful member of our team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You'll get lots of training, learn about all our products & have a good time along the way.

Thanks for your interest in working with at the Garrison. If you'd like to be part of our team, then apply now.

Team Member in London employer: Garrison

The Garrison in Bermondsey Street is an exceptional employer, offering a vibrant and creative work culture where culinary innovation thrives. With a strong emphasis on quality ingredients and the opportunity for professional growth through development programmes, you will be part of a supportive team that values your contributions and encourages autonomy in menu design. Join us to elevate your culinary career in a celebrated London pub known for its award-winning environment.

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Contact Details:

Garrison Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Team Member in London

Tip Number 1

Get to know the venue! Before your interview, pop by The Garrison and soak up the atmosphere. Familiarising yourself with the place will not only help you feel more confident but also give you some great talking points during your chat.

Tip Number 2

Show off your passion for food and service! When you’re chatting with the team, share your favourite dishes or experiences in hospitality. This will demonstrate your enthusiasm and make you stand out as a candidate who truly cares about delivering an exceptional guest experience.

Tip Number 3

Be proactive! If you have ideas on how to enhance customer service or boost sales, don’t hesitate to share them. This shows that you’re not just looking to fill a role but are genuinely interested in contributing to the success of The Garrison.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about our values and what we offer, so you can tailor your approach when you meet the team.

We think you need these skills to ace Team Member in London

Customer Service
Communication Skills
Teamwork
Knowledge of Wines, Cocktails, Spirits and Beers
Sales Engagement
Operational Understanding of Hospitality
Stock Control

Some tips for your application 🫡

Show Your Passion for Food:When you're writing your application, let your love for food shine through! Mention any experiences you've had in food-focused environments and how they’ve shaped your approach to delivering exceptional service.

Highlight Relevant Experience:Make sure to detail your previous roles in restaurants or pubs, especially if they were high-end. We want to see how your background aligns with what we’re looking for in a FOH Team Member.

Be Personable and Engaging:Your application should reflect your personality! Use a friendly tone and show us that you’re not just about the skills but also about being a great team player who can connect with guests.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Garrison

Know Your Menu Inside Out

Before your interview, make sure you’re familiar with the menu and the types of dishes served at The Garrison. Being able to discuss the seasonal ingredients and any specials will show your passion for food and your commitment to delivering an outstanding guest experience.

Showcase Your Customer Service Skills

Prepare examples from your previous roles where you’ve gone above and beyond for customers. Highlighting your ability to create memorable experiences will resonate well, especially in a food-led environment like this one.

Demonstrate Team Spirit

The Garrison values teamwork, so be ready to discuss how you’ve collaborated with kitchen and front-of-house teams in the past. Share specific instances where your proactive approach helped drive sales or improve service.

Ask Thoughtful Questions

At the end of the interview, don’t hesitate to ask questions about the team culture, training opportunities, or how they measure success in the role. This shows your genuine interest in being part of their ambitious and supportive workplace.