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- Tasks: Deliver exceptional customer service and maintain a clean, welcoming store environment.
- Company: Join the friendly team at Garrett's Family Market in Falmouth.
- Benefits: Gain valuable experience in customer service and teamwork.
- Why this job: Be part of a community-focused market where your efforts truly matter.
- Qualifications: Must be friendly, enthusiastic, and able to multitask effectively.
- Other info: Flexible hours perfect for students and a chance to grow your skills.
The predicted salary is between 24000 - 36000 £ per year.
Guest Specialist Garrett\’s Family Market Falmouth
Join to apply for the Guest Specialist Garrett\’s Family Market Falmouth role at Garrett\’s Family Market
Guest Specialist Garrett\’s Family Market Falmouth
9 months ago Be among the first 25 applicants
Join to apply for the Guest Specialist Garrett\’s Family Market Falmouth role at Garrett\’s Family Market
As a Guest Specialist, customer service is our number one priority. Our Sales Associates are not just cashiers. Our Associates are required to do the following.
- Provide an enthusiastic “beaming” greeting to all customers upon entering the store or on the phone.
- Get to know your customers and use their name.
- Go out of your way to make customers feel important and valued. Give 100% attention to customers.
- Move quickly to provide fast service.
- Offer suggestions and promotions.
- Thank customers for their business and invite them back.
Without our customers we would not be in business. It’s imperative that they receive 100% of our attention and we show appreciation for their business.
Additional Responsibilities Include
Cleaning & Housekeeping: Inside
Restrooms: Floor, toilet, sink, mirror, walls, and ceiling clean and odor free. Soap, towels and toilet paper stocked
Trash Cans: Emptied, clean and bags tucked out of site
Doors & Windows
Floors: Sweep and mop, free of trash, spills, and stains
Coolers: Doors and shelves cleaned free of stains and spills
Rugs: Swept and free of trash
Transaction Counter: Clean and organized
Shelves: Clean and dust free
Fast food area: Equipment and prep area clean and organized
Back office and cooler neat and organized
Coffee and Fountain Area: Clean, free of spills and trash
Merchandise: Clean and dust free
Cleaning & Housekeeping: Outside
Parking Lot: Swept and free of trash, oil, gas spots, cigarette butts, and weeds
Windows & Doors: Clean, no faded or unauthorized signs
Entrance Sidewalk: Clean, stain and trash free
Trash Cans: Clean, not overflowing, and bags tucked
Fuel Islands: Dispensers and nozzles clean
Squeegies & towels on all islands, windshield buckets full
Car Wash: Sweep inside
Shoveling, salting and maintaining outside areas during inclement weather
Merchandising
Stock, front, and face all merchandise
Bag Ice
All merchandised priced
Cooler fronted and labels faced
Stock fountain, cooler, and freezer
Brew Coffee
No out of date merchandise
Move and build displays.
Sales Counter: Proper Cig. display, products priced
Stock lottery supplies and cigarettes
Control inventory and protects company assets.
Accounting/Legal
Proper cash, credit card, and check accountability at end of shift
Basic math computation to count back change
Adhere to policies on age restricted product sales
Inventory Control: observe and react to shoplifters and gas theft
Misc.
Check in vendors, and gas deliveries
Ability to operate POS, lottery, phone card and money order machines
Attend store meetings
Assists managers to recruit new employees.
Candidate Profile
In addition to being able to perform the job duties outlined on page one, below are important expectations while working on our team.
- People oriented, friendly, enthusiastic, smiles
- Provides upward feedback to management
- Respectful and polite
- Able to work alone and on a team
- Demonstrate a sense of urgency (move fast)
- Able to stay busy between customers
- Honest
- Flexible
- Willing to learn
- Willing to help associates and customers
- Communicates effectively with Store Manager, team members, vendors, and customers
- Multi-Task: able to successfully complete multiple tasks independently
- Dependable & punctual – consistently reports to work on time and provides proper notice if necessary
- Identifies problems and resolves issues quickly and effectively
Professional Image: Our professional image standards include:
- Proper uniform and name tag at all times
- No gossiping or profanity
- Proper hygiene: showered, clean shaved, clean hair, no body odor, clean uniform, fresh breath, clean finger nails
- No cell phone for calls or texting permitted while on duty, only emergency calls from family or friends can be placed to or from store phone only
Position Requirements: Ability, Education, and/or Related Work History
- Must be in physically good shape and able to lift bend and stand up to eight hours.
- Must be able to balance on step stool or stepladder.
- Must be able to work in a cooler at a temperature of 36 degrees for up to 30 minutes.
- Must be able to lift and carry 50 lbs.
- Tolerate exposure to gasoline fumes and cleaning products.
- Visual acuity to check identification.
- Must be able to do basic math at the 8th grade level.
- Must be able to speak, read and write English at 8th grade level and communicate with customers in English.
- Class C Operator Certification Required
Seniority level
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Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
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Job function
Other
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Industries
Food and Beverage Retail
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Guest Specialist Garrett\'s Family Market Falmouth employer: Garrett's Family Market
Contact Detail:
Garrett's Family Market Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Specialist Garrett\'s Family Market Falmouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Garrett's Family Market. Understand their values and what makes them tick. This way, you can tailor your responses to show you're a perfect fit for their team.
✨Tip Number 2
Practice your customer service skills! Since being a Guest Specialist is all about making customers feel valued, think of examples from your past experiences where you've gone above and beyond for someone. Share these stories during your interview to showcase your enthusiasm.
✨Tip Number 3
Dress to impress! Make sure you look professional and polished when you show up for your interview. A clean and tidy appearance reflects your respect for the role and the company, so don’t skimp on this part!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation for the opportunity. It also keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Guest Specialist Garrett\'s Family Market Falmouth
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and how you connect with people.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. Mention specific examples of how you've provided excellent customer service in the past, as this is super important for us at Garrett's Family Market.
Keep It Clear and Concise: We appreciate a straightforward approach! Keep your application clear and to the point, making it easy for us to see why you’d be a great fit for the Guest Specialist role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Garrett's Family Market
✨Know the Company
Before your interview, take some time to research Garrett's Family Market. Understand their values, mission, and what makes them unique in customer service. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Practice Your Greeting
As a Guest Specialist, you'll need to provide an enthusiastic greeting to customers. Practice this with friends or family. Make sure it feels natural and reflects your personality. A warm smile and a friendly tone can make all the difference!
✨Showcase Your People Skills
During the interview, be ready to share examples of how you've made customers feel valued in previous roles. Highlight your ability to remember names and create a welcoming atmosphere. This is key for the role, so let your passion for customer service shine through!
✨Demonstrate Your Multi-Tasking Ability
The job requires juggling multiple tasks, from cleaning to assisting customers. Be prepared to discuss how you've successfully managed several responsibilities at once in past jobs. Use specific examples to illustrate your efficiency and ability to stay busy between customers.
