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- Tasks: Handle calls and emergencies, using communication equipment in a hospital setting.
- Company: Garnet Health is a not-for-profit healthcare provider in New York, focused on quality care.
- Benefits: Enjoy tuition reimbursement, comprehensive health benefits, and a supportive team culture.
- Why this job: Join a diverse team dedicated to community health and personal career growth.
- Qualifications: High school diploma required; one year of experience preferred.
- Other info: This is an entry-level, full-time position with on-site work.
Communication Operator role at Garnet Health
Overview
Garnet Health (formerly Greater Hudson Valley Health System) is a New York State, not-for-profit corporation headquartered in Middletown, New York, approximately 60 miles north of New York City. Garnet Health is comprised of Garnet Health Medical Center, Garnet Health Medical Center – Catskills, Garnet Health Doctors, Garnet Health Foundation and Garnet Health Foundation – Catskills. Garnet Health is dedicated to developing specialty services, medical programs and needed healthcare services that allow residents to remain close to home to receive quality care.
Responsibilities
- A Communications professional who is responsible and accountable to the Director of Communications and the Director of Facilities Management.
- They are responsible for handling all types of calls and emergencies throughout the hospital, as well as knowing the use of all communications equipment (switchboards) and specialized equipment, i.e. TTY (for hearing impaired).
At Garnet Health, we are committed to supporting your career growth and professional potential. We are responsive, attentive and dedicated to the success and satisfaction of our team members. Here, you’ll find resources that will help you excel in your career, tuition reimbursement programs for your continued education, and comprehensive health, dental and retirement benefits designed to fit your individual and family needs. Our inclusive and diverse team culture encourages you to contribute your exceptional talents, skills and perspectives to the success of our system, one another, our communities and our patients.
Salary
The compensation range for the role is $17.94-$18.47 hourly. Garnet Health System provides a compensation range to comply with the New York State law on Salary Transparency in Job Advertisements. The range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. When determining a team member’s compensation and/or rate, several factors may be considered (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
Qualifications
- Minimum Education: High School Diploma
- Minimum Experience: One year experience preferred.
- Required Certification/Registration: None
- Physical Requirements: Requires 80% sitting and 20% standing or walking. Occasional bending, twisting, stooping, kneeling, and reaching is required.
- Working Conditions: On-site
Workplace type
- On-site
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Information Technology
Industries
- Hospitals and Health Care
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Communication Operator employer: Garnet Health
Contact Detail:
Garnet Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communication Operator
✨Tip Number 1
Familiarise yourself with the communication equipment used in hospitals, such as switchboards and TTY devices. Understanding how these tools work will give you an edge during interviews and demonstrate your readiness for the role.
✨Tip Number 2
Practice handling emergency scenarios that may arise in a hospital setting. Being able to articulate how you would respond to various situations can showcase your problem-solving skills and ability to remain calm under pressure.
✨Tip Number 3
Network with current or former employees of Garnet Health. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying for the Communication Operator position.
✨Tip Number 4
Demonstrate your commitment to professional growth by researching Garnet Health's career development opportunities. Mentioning your interest in their tuition reimbursement programs during your application process can highlight your dedication to continuous learning.
We think you need these skills to ace Communication Operator
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Communication Operator position at Garnet Health. Understand the responsibilities and qualifications required, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the Communication Operator role. Emphasise any previous experience in communication or emergency response, as well as your ability to use communication equipment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the healthcare industry. Mention why you want to work at Garnet Health specifically and how your skills can contribute to their mission of providing quality care.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a communication role.
How to prepare for a job interview at Garnet Health
✨Know the Role Inside Out
Familiarise yourself with the responsibilities of a Communication Operator at Garnet Health. Understand the importance of handling calls and emergencies, and be prepared to discuss how your skills align with these tasks.
✨Demonstrate Communication Skills
As a Communication Operator, effective communication is key. During the interview, showcase your ability to articulate clearly and listen actively. You might even want to practice answering common questions out loud to refine your delivery.
✨Showcase Your Problem-Solving Abilities
Be ready to provide examples of how you've handled challenging situations in the past. This could involve managing difficult calls or resolving emergencies. Highlighting your quick thinking and adaptability will impress the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about the team culture, training opportunities, and the tools you'll be using. This shows your genuine interest in the role and helps you assess if Garnet Health is the right fit for you.
