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- Tasks: Answer calls, manage appointments, and assist patients in a friendly environment.
- Company: Join a welcoming GP training practice with a supportive team.
- Benefits: Flexible part-time hours, great team atmosphere, and valuable experience.
- Why this job: Make a difference in patients' lives while developing your communication skills.
- Qualifications: Good standard of education and experience in customer service.
- Other info: Opportunity to grow within a dynamic healthcare setting.
The predicted salary is between 10 - 13 £ per hour.
We are looking for a reliable part time receptionist to join our friendly practice team. You need to be flexible and be able to work as part of the team. The hours are 20 hours per week over 5 days: Monday, Wednesday, Friday 2pm-6pm, Tuesday 10am-2pm, Thursday 8am-12pm. Cover until 6:30pm and 8:30pm on a rota basis as and when required.
Main duties of the job:
- Answer calls
- Care navigate patients to the most appropriate service
- Process prescriptions
- Managing tasks
- Arranging ambulance transport
- Liaise with other medical professions
- Booking appointments
About us:
We are a friendly GP training practice with over 11,500 patients. The team is made up of 6 GP partners, 1 Practice Nurse, 2 HCAs, 1 Practice Manager, 1 Assistant Practice Manager, 5 Administrative assistants, and 9 Receptionists.
Job responsibilities:
- Making appointments
- Giving out results
- Ambulance transport bookings
- Home visit requests
- Deal with general enquiries and complaints
- Contacting other providers
- Register new patients and temporary residents
- Greet and direct patients and visitors
- Issuing prescriptions
- Ensure outstanding queries are explained and handed over to next shift, as necessary
- Respond to needs of doctors and nurses during surgeries
- Pulling Lloyd George envelopes when requested by doctors
- Dealing with queries relating to prescriptions
- Input and extract information from Practice computer system
- Observe health and safety guidelines at all times
- General housekeeping (e.g. keeping reception and waiting areas tidy)
- Any other reasonable duties as necessary
Person Specification:
- Qualifications: Good standard of general education, GCSE Mathematics C or above, GCSE English C or above
- Experience: Experience of working with the general public, experience of reception work, experience of working within General Practice
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Receptionist in Barnsley employer: Garland House Surgery
Contact Detail:
Garland House Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Barnsley
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances who might know someone in the healthcare field. You never know who could help you land that receptionist gig!
✨Tip Number 2
Practice your phone skills! Since answering calls is a big part of the job, grab a friend and do some mock calls. This will help you feel more confident when it comes to handling real patients.
✨Tip Number 3
Show off your flexibility! Make sure to highlight your ability to work varied hours and cover shifts when needed. This is key for a part-time role like this one.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to apply directly!
We think you need these skills to ace Receptionist in Barnsley
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a personal touch that reflects your enthusiasm for joining our friendly team.
Tailor Your Application: Make sure to tailor your application to the specific role of receptionist. Highlight any relevant experience you have, especially in dealing with the public or working in a medical setting, as this will show us you’re a great fit for our practice.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure to structure your application well and avoid unnecessary jargon. This will help us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Garland House Surgery
✨Know the Practice Inside Out
Before your interview, take some time to research the practice. Familiarise yourself with their values, services, and team structure. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their friendly team.
✨Showcase Your Communication Skills
As a receptionist, communication is key. Prepare examples from your past experiences where you've successfully handled calls or dealt with enquiries. Be ready to demonstrate how you can manage patient interactions with empathy and professionalism.
✨Flexibility is Your Friend
Since the role requires flexibility in working hours, be prepared to discuss your availability openly. Highlight any previous experiences where you adapted to changing schedules or took on additional responsibilities, showing that you can handle the demands of the job.
✨Practice Common Interview Questions
Anticipate questions related to your experience in reception work and dealing with the public. Practising your responses can help you feel more confident. Think about how you would handle specific scenarios, like managing complaints or booking appointments, to illustrate your problem-solving skills.
