At a Glance
- Tasks: Investigate and assess claims, negotiate settlements, and ensure fair resolutions.
- Company: Join GardX, a leader in innovative automotive solutions with a supportive culture.
- Benefits: Competitive salary, hybrid working, personal development, and wellness support.
- Other info: Opportunities for career growth and a chance to create your legacy.
- Why this job: Be part of a dynamic team making a real impact in the automotive industry.
- Qualifications: Strong communication skills and a proactive problem-solving attitude.
The predicted salary is between 27000 - 27000 £ per year.
At GardX, we are at the forefront of providing cutting edge products, insurance, and digital solutions to car dealerships and OEM’s across the world. Our commitment to excellence and our deep understanding of the automotive sector have positioned us as a market leader.
Come be part of a new project and new team that will be embedded into an established 20 years business handling claims and customer service.
Your Role: You will be responsible for investigating and assessing claims on our product range to determine the extent of the liability, make a fair settlement with the claimant. Investigating the facts of the claim, collect and review the evidence, inspect and assess damage details, and interview relevant parties in order to determine the validity and value of the claim. You must be able to negotiate settlements, detect fraud, and use your knowledge to work towards a fair resolution. Full training will be provided.
Key Accountabilities:
- Carrying out investigations and gathering evidence.
- Assessing claims and determining liabilities.
- Negotiating settlements.
- Making recommendations to insurers.
- Liaising with claimants, clients and third parties.
- Adhere to the claim's procedure and service levels.
- Maintain system case records.
- Assist in data analysis and reporting.
- Ability to identify customer vulnerabilities and act accordingly.
- Maintaining positive internal and external relationships.
Skills Required:
- Excellent communication skills.
- Ability to interpret and communicate product terms and conditions.
- Ability to deliver outcomes to consumers in a constructive way.
- Strong investigative abilities.
- Objective decision making.
- Ability to negotiate with third parties.
- A proactive, problem-solving approach and a positive attitude.
Experience (preferred but not essential):
- Working in a high-volume customer service environment.
- Operating with a regulated framework.
- Working in a results-driven team environment.
Company Culture and Values: At GardX we have a culture that trusts and inspires people to make a difference. We believe deeply in the power of innovation. We place partnerships at the heart of our strategy, and we know that doing things differently is the only way to disrupt and dominate our core markets. Above all, GardX know that by investing in the potential of our people we’re making a sure-fire investment in the success of our brands and our partners for generations to come. Every person that joins GardX is welcome with the opportunity to create their own lasting legacy.
So, what’s in it for you? Our business has seen continued growth for 20 years in scale, ambition, and diversity. And that growth naturally creates opportunity for our people to progress too. So, when you go with GardX, you’re choosing a career where you’re encouraged to progress, given the freedom to innovate, a business with strong values and support as part of a close-knit team that shares the same global purpose.
Compensation and Benefits:
- Ongoing Career Development
- Training & Personal Development
- Comprehensive Benefits Package
- Competitive Benchmarked Salary
- Healthcare & Wellbeing Support
- Hybrid & Flexible Working
- State of the Art Offices
- Up to 28 days Holiday* + Plus Bank Holidays
- Birthday off
- Company Pension Scheme
- On-Site Personal Trainer
- On-Site Gym
- Perk Box
- EAP System
*Holidays increase with Length of Service
Claims Administrator in Portsmouth employer: GardX
At GardX, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Port Solent where innovation and collaboration thrive. Our commitment to employee growth is evident through comprehensive training programmes, flexible working options, and a robust benefits package that includes healthcare support and a company pension scheme. Join us to be part of a close-knit team dedicated to making a meaningful impact in the automotive sector while enjoying a culture that values trust, creativity, and personal legacy.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Administrator in Portsmouth
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like GardX). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like GardX. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Administrator in Portsmouth
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at GardX.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at GardX. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at GardX
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at GardX to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at GardX, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding GardX's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
