At a Glance
- Tasks: Investigate and assess claims, negotiate settlements, and ensure fair resolutions.
- Company: Join GardX, a leader in automotive insurance and digital solutions.
- Benefits: Enjoy competitive salary, healthcare support, hybrid working, and personal development opportunities.
- Other info: Experience growth in a supportive environment with excellent career progression.
- Why this job: Be part of a dynamic team making a real impact in the automotive sector.
- Qualifications: Strong investigative skills and a proactive, problem-solving attitude.
The predicted salary is between 30000 - 40000 £ per year.
At Gard X, we are at the forefront of providing cutting edge products, insurance, and digital solutions to car dealerships and OEM’s across the world.
Our commitment to excellence and our deep understanding of the automotive sector have positioned us as a market leader.
Come be part of a new project and new team that will be embedded into an established 20 years business handling claims and customer service.
Your Role
You will be responsible for investigating and assessing claims on our product range to determine the extent of the liability, make a fair settlement with the claimant.
Investigating the facts of the claim, collect and review the evidence, inspect and assess damage details, and interview relevant parties in order to determine the validity and value of the claim.
You must be able to negotiate settlements, detect fraud, and use your knowledge to work towards a fair resolution.
Full training will be provided.
- Key Accountabilities
- Carrying out investigations and gathering evidence.
- Assessing claims and determining liabilities.
- Negotiating settlements.
- Making recommendations to insurers.
- Liaising with claimants, clients and third parties.
- Adhering to the claim's procedure and service levels.
- Maintaining system case records.
- Assisting in data analysis and reporting.
- Ability to identify customer vulnerabilities and act accordingly.
- Maintaining positive internal and external relationships.
Skills Required
- Ability to interpret and communicate product terms and conditions.
- Ability to deliver outcomes to consumers in a constructive way.
- Strong investigative abilities.
- Ability to negotiate with third parties.
- A proactive, problem-solving approach and a positive attitude.
Experience (preferred but not essential)
- Working in a high-volume customer service environment.
- Operating with a regulated framework.
- Working in a results-driven team environment.
- Company Culture and Values
At Gard X we have a culture that trusts and inspires people to make a difference.
We believe deeply in the power of innovation.
We place partnerships at the heart of our strategy, and we know that doing things differently is the only way to disrupt and dominate our core markets.
Above all, Gard X knows that by investing in the potential of our people we’re making a sure-fire investment in the success of our brands and our partners for generations to come.
Every person that joins Gard X is welcome with the opportunity to create their own lasting legacy.
So, what’s in it for you?
Our business has seen continued growth for 20 years – in scale, and that growth naturally creates opportunity for our people to progress too.
When you go with Gard X, you’re choosing a career where you’re encouraged to progress, given the freedom to innovate, a business with strong values and support as part of a close-knit team that shares the same global purpose.
Compensation and Benefits
- Training & Personal Development
- Competitive Benchmarked Salary
- Healthcare & Wellbeing Support
- Hybrid & Flexible Working
- State of the Art Offices
- Up to 28 days Holiday* + Plus Bank Holidays
- Birthday off
- Company Pension Scheme
- On-Site Personal Trainer
- On-Site Gym
- EAP System
- *Holidays increase with Length of Service
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Claims Administrator in Portsmouth employer: GardX Group
GardX International is an exceptional employer that prioritises employee growth and development, offering a competitive salary package with significant commission potential and a company car or allowance. Our dynamic work culture fosters collaboration and innovation, allowing Sales Executives to thrive in a supportive environment while driving new business across the UK automotive sector. With additional benefits like increased holiday entitlement and access to wellness resources, we ensure our team members feel valued and motivated to achieve their best.
