At a Glance
- Tasks: Standardise and prepare system documentation for cutting-edge maritime communication systems.
- Company: Join a leading organisation in defence technology with a focus on innovation.
- Benefits: Competitive salary, professional development, and potential remote work options.
- Other info: Dynamic role with opportunities for growth and collaboration with key stakeholders.
- Why this job: Make a real impact in operational readiness and knowledge management for vital systems.
- Qualifications: 5+ years in information management and strong technical documentation skills required.
The predicted salary is between 50000 - 60000 £ per year.
Start date: Negotiable
Clearance: NATO Secret or equivalent
Location: Northwood, UK
Requirements Description
Responsible for the standardization, consolidation, and preparation of system documentation for the FLAGCIS (maritime deployable communication & information system modules). Publishes, communicates, and implements a realizable information knowledge management (IKM) plan for operational system documentation for the FLAGCIS system to include timelines, deliverables, as well as responsibilities for drafting and approval. Assists in the production, validation, and refinement of system level and technical documentation, operating procedures, maintenance plans, technical schematics, checklists, as well as operator/technical manuals. Supports the coordination of documentation of infrastructure and CIS connectivity requirements to upgrade facilities for FLAGCIS. Monitors, records, and reports progress of IKM plan fulfillment, while recording observations and exceptions, proposing alternate production plans in case of unforeseen circumstances. Provides advice to key stakeholders including, but not limited to: NCIA Service Level and Service Delivery Managers, Service owners, Commander CSU, Branch Heads, Principal Technicians, MARCOM HQ personnel, and AIRBUS technicians. Provides support to FLAGCIS validation and integration technician as required.
Duties & Role
- Minimum 5 years of relevant hands-on experience in creation, planning and management of Information and Knowledge Management of technology related artefacts.
- Expert knowledge of MSOffice suite is required.
Desirable Qualifications and Education
- Bachelor's or Master's degree in Computer Science, Information Technologies or related discipline.
- Experience in creating Information Knowledge Management Plans.
- Experience in drafting technical documentation, including but not limited to system-level and technical documentation, operating procedures, maintenance plans, technical schematics, checklists, and operator/technical manuals.
Skill, Knowledge & Experience
- Ability to write clear and concise technical documentation and user guides.
- Effective oral and written communication skills in English.
Customer focus: Focuses on customer needs and satisfaction; acts with customers in mind; high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals; gets first-hand customer information and uses it for improvements in products and services; establishes and maintains effective relationships with customers and gains their trust and respect.
Specific Working Conditions
This position requires 15%—30% Temporary Duty away from site. This position requires personnel to be able to work on board naval vessels including use of ladders and exposure to confined spaces. Personnel must have individual medical and personal liability cover.
Place of Work and Working Hours
The services under this contract shall be performed primarily onsite at the designated Agency location. The mandatory working time shall be 38 hours per week, to be performed Monday to Friday between 09:00 and 17:00, in accordance with Agency practices. A daily unpaid lunch break shall be taken in line with applicable local regulations and Agency practices. Remote work may be authorised on an exceptional basis, subject to project requirements and prior approval by the Agency. When remote work is authorised, the Contractor shall: maintain reliable communication with the Agency; remain available during the agreed working hours, and ensure secure access to all required Agency systems, networks, and documentation platforms.
Operational Readiness Knowledge Manager employer: GardPass Consulting
As an Operational Readiness Knowledge Manager at our Northwood location, you will join a dynamic team dedicated to excellence in maritime communication systems. We pride ourselves on fostering a collaborative work culture that prioritises employee growth through continuous learning and development opportunities, while also offering competitive benefits and a supportive environment. Our commitment to innovation and quality ensures that you will play a vital role in impactful projects, making this an exceptional place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Readiness Knowledge Manager
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what GardPass Consulting values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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Create a personal project or case study relevant to the challenges GardPass Consulting might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at GardPass Consulting!
✨Direct Apply to GardPass Consulting
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We think you need these skills to ace Operational Readiness Knowledge Manager
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at GardPass Consulting.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at GardPass Consulting. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at GardPass Consulting
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
