At a Glance
- Tasks: Design and deliver engaging tech training to empower colleagues across the firm.
- Company: Join a forward-thinking law firm committed to digital transformation.
- Benefits: Collaborative environment, professional development, and opportunities to influence technology adoption.
- Other info: Dynamic role with varied tasks and a focus on continuous improvement.
- Why this job: Make a real impact by helping others embrace new technology confidently.
- Qualifications: Experience in training, excellent knowledge of Microsoft 365, and strong communication skills.
The predicted salary is between 35000 - 45000 £ per year.
Location: Thames Valley (with travel between our offices as required)
Reporting to: Technology Director
Help shape how people use technology. Technology is transforming the way legal services are delivered, and we're looking for an enthusiastic and engaging Systems Trainer to help our people make the most of it. This is an exciting opportunity to join our Technology Team and play a key role in developing colleagues' confidence and capability across our technology platforms. You'll design and deliver engaging training that enables people to work smarter, embrace new ways of working and get the very best from the systems they use every day. Whether you're delivering classroom sessions, creating digital learning resources or supporting colleagues through the rollout of new technology, you'll make a real difference to the way our firm works.
About the role
- Design and deliver engaging technology training for legal and business support teams.
- Lead induction and onboarding training for new employees and partners.
- Deliver training on our legal case management systems, Microsoft 365 applications and other business-critical technologies.
- Create high-quality learning resources, including user guides, videos, quick reference materials and e-learning content.
- Provide one-to-one coaching, workshops, virtual training and floor-walking support.
- Work alongside our Technology Team to support software upgrades, new system implementations and wider digital transformation projects.
- Identify training needs, evaluate learning outcomes and continuously improve our training offering.
- Champion best practice and help colleagues adopt new technology with confidence.
What you'll be working with
You'll have the opportunity to work with a broad range of technologies that support every part of our business, including:
- Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, Teams and SharePoint.
- Our legal case management system (Partner for Windows).
- Bundledocs and other legal technology solutions.
- Document management and workflow systems.
- Telephony and collaboration platforms.
- Business applications used across our legal and business support teams.
- New and emerging technologies, including AI-enabled tools, as we continue to invest in innovation and digital transformation.
No two days are the same, and you'll have the opportunity to help shape how technology is adopted across the firm as new systems and capabilities are introduced.
About you
You'll be passionate about helping others learn and enjoy making technology accessible to people with varying levels of technical knowledge. We're looking for someone who has:
- A minimum of two years’ experience as a Systems Trainer, IT Trainer, Technology Trainer or in a similar role.
- Excellent knowledge of Microsoft 365, including Outlook, Word, Excel, PowerPoint, Teams and SharePoint.
- Experience of designing and delivering engaging training using a variety of learning methods.
- Outstanding presentation, communication and facilitation skills.
- The ability to explain technical concepts clearly and confidently to non-technical audiences.
- Strong organisational skills and the ability to manage multiple priorities.
- A collaborative, proactive approach and a genuine commitment to providing an excellent user experience.
It would be advantageous if you have:
- Experience within a legal or professional services environment.
- Knowledge of legal case management systems such as Partner for Windows.
- Experience of Learning Management Systems (LMS), e-learning development or change management.
- Relevant Microsoft, learning and development or training qualifications.
What success looks like
In this role, you'll have the opportunity to make a visible impact across the firm. Success will include:
- Colleagues who are confident, capable and enthusiastic users of the firm's technology.
- New employees who quickly become productive through engaging and effective onboarding.
- High levels of adoption of new systems, processes and digital ways of working.
- Training materials and learning resources that are engaging, accessible and kept up to date.
- Strong partnerships with colleagues across the business, helping to identify learning needs and deliver practical solutions.
- Training programmes that are informed by user feedback, support trends and business priorities, leading to continuous improvement.
- A learning culture where colleagues feel supported to embrace new technology and continually develop their skills.
- A measurable contribution to the firm's digital transformation, operational efficiency and client service through effective technology adoption.
Why join Gardner Leader?
At Gardner Leader, we're committed to creating an environment where our people can thrive. We invest in technology because we know it helps our people deliver an exceptional service to our clients, and we invest just as much in helping our colleagues develop the skills and confidence to use it effectively. You'll join a collaborative and supportive team where your ideas are welcomed, your expertise is valued and you'll have the opportunity to influence how technology is adopted across the firm. If you're an engaging trainer who enjoys helping people succeed and wants to play a key role in an ambitious and forward-thinking law firm, we'd love to hear from you.
Systems Trainer employer: Gardner Leader LLP
At Gardner Leader, we pride ourselves on fostering a collaborative and supportive work environment where innovation thrives. As a Systems Trainer, you'll not only have the chance to shape how our colleagues engage with technology but also benefit from continuous professional development and a culture that values your contributions. Located in the vibrant Thames Valley, you'll enjoy a dynamic workplace that encourages growth and embraces new ideas, making it an excellent place for those passionate about empowering others through technology.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Trainer
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We think you need these skills to ace Systems Trainer
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Gardner Leader LLP, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Gardner Leader LLP and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Gardner Leader LLP
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Gardner Leader LLP might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Gardner Leader LLP.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
