Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage front desk, provide customer service, and perform administrative tasks.
- Company: Join a dynamic team focused on safety, quality, and community impact.
- Benefits: Enjoy pension, holidays, life assurance, free parking, and health cash plan.
- Why this job: Great opportunity to develop skills in a supportive environment while making a difference.
- Qualifications: Good communication, customer service skills, and knowledge of Microsoft Office required.
- Other info: Part-time role with flexible hours and potential for training and development.
Part Time Role – 26 hours per week. Monday to Thursday 8am to 3pm (30 minuts undaid lunch break) Benefits: – Pension – Holidays – Life Assurance – Free Parking – Health Cashplan – Long Service Awards Purpose of role and key accountabilities: We are looking for a Front Office Assistant to manage our front desk and to perform a variety of administrative and clerical tasks. To provide efficient and professional customer service. Key Accountabilities: * Be the first point of contact on site. * Maintain good housekeeping of the entire reception area; control inventory of office equipment and consumables. * Taking phone calls and ensuring correct information is passed to the relevant person in a timely manner, giving out email addresses when appropriate. * Sorting and distributing post. * Welcomes visitors ensuring the relevant host is informed. * Maintains security by following set procedures; issuing visitor badges, monitor visitor and contractor access and maintain security awareness, including storing of secure information, and take appropriate steps for individuals if correct paperwork not received in a timely manner. * Prepare monthly visitors reporting including relevant data checks; administer and continuously improve the group tool for visitor registrations; provide first level user support. * Monitor visitor process compliance, manage deviations with support of the executive team, organize debrief sessions as per visitor process. * Prepare invitation letters and visa applications. * Admin support as necessary to support effectiveness of the site, various departments * Projects support for legal and compliance activity. * Maintaining corporate documents, files and records with effective filing systems * Placing buffet request orders and taking delivery and ensuring it gets to the correct individual. * Any other reasonable duties as required by management which are within your capabilities. Core skills/attributes needed: * Good communication skills; * Able to present a professional image and positive attitude; * Excellent customer service skills; * Knowledge of office systems and procedures, including Microsoft Packages, particularly MS Word and Excel; * Must be accurate, precise and work with tact, discretion, respect and confidentiality; * Strong organisational skills; * Ability to prioritise and organise own workload; * The ability to manage pressure and conflicting demands and prioritise tasks and workload; * First aider trained preferable; The employee must also strive to support the elements of the SQCDP framework of the wider Gardner business; * Safety: work in line with all accredited company safety standards in order to provide a safe working environment for all * Quality: support the quality accreditations across the business to ensure the delivery of a ‘right first time’ performance * Cost: support the continuous improvements in cost reduction activities across the company in order to deliver increased profitability and value for money to our customers and stakeholders * Delivery: drive improvement in delivery performance to continually exceed customer expectations and targets * People: support organisational capability and influence cultural change by embracing diversity, inclusion, wellbeing and community Measurable performance indicators/objectives of role: An annual appraisal will be held to ensure the employee and their Line Manager is happy with their performance, progress and development. Further reviews may also be held to discuss any ongoing training needs of the employee. Note: This job description serves as a guide only to the main duties and responsibilities of your job role and it may vary from time to time. As our business grows and develops (or contracts), you may be expected to carry other reasonable duties which are within your capabilities. In the event that the job holder cannot meet all the requirements of the job description, then additional training will be given to bring the individual up to the required standard
Locations
Front Office Assistant employer: Gardner Aerospace
Contact Detail:
Gardner Aerospace Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Assistant
✨Tip Number 1
Familiarize yourself with the key responsibilities of a Front Office Assistant. Understanding tasks like managing visitor processes and maintaining security will help you demonstrate your readiness for the role during the interview.
✨Tip Number 2
Highlight your customer service skills in conversations. Since this role requires excellent communication and a professional image, be prepared to share examples of how you've successfully handled customer interactions in the past.
✨Tip Number 3
Showcase your organizational skills by discussing any relevant experience you have with managing multiple tasks or prioritizing workloads. This will demonstrate your ability to handle the demands of the position effectively.
✨Tip Number 4
If you have experience with Microsoft Office, especially Word and Excel, make sure to mention it. Being proficient in these tools is crucial for the administrative tasks you'll be handling as a Front Office Assistant.
We think you need these skills to ace Front Office Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the key accountabilities of the Front Office Assistant role. Emphasize your customer service skills, organizational abilities, and familiarity with office systems.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples from your past experiences that demonstrate your ability to manage front desk operations and provide excellent customer service.
Highlight Relevant Skills: In your application, clearly outline your communication skills, attention to detail, and ability to handle pressure. These are core attributes needed for the role, so make sure they stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Gardner Aerospace
✨Showcase Your Communication Skills
As a Front Office Assistant, you'll be the first point of contact. Make sure to demonstrate your excellent communication skills during the interview. Practice clear and concise responses, and be ready to discuss how you handle customer inquiries and manage phone calls.
✨Emphasize Professionalism
Presenting a professional image is key for this role. Dress appropriately for the interview and maintain a positive attitude. Share examples of how you've maintained professionalism in previous roles, especially in customer service settings.
✨Demonstrate Organizational Skills
The job requires strong organizational abilities. Be prepared to discuss how you prioritize tasks and manage your workload effectively. You might want to share specific examples of how you've organized office systems or handled multiple responsibilities simultaneously.
✨Familiarize Yourself with Office Procedures
Knowledge of office systems and procedures is essential. Brush up on common office software, particularly Microsoft Word and Excel. During the interview, mention any relevant experience you have with these tools and how you've used them to improve efficiency in past roles.
