Account Manager

Account Manager

Full-Time 30000 - 35000 £ / year (est.) No home office possible
Gardner Aerospace Operations UK Limited

At a Glance

  • Tasks: Manage the Boeing 767 account, ensuring timely delivery and quality standards.
  • Company: Join a leading aerospace manufacturer in Basildon with a hands-on approach.
  • Benefits: Competitive salary, pension scheme, generous leave, and early finishes on Fridays.
  • Other info: Dynamic work environment with opportunities for growth and development.
  • Why this job: Be part of an innovative team, making a real impact in aerospace production.
  • Qualifications: Experience in production processes and strong communication skills required.

The predicted salary is between 30000 - 35000 £ per year.

We are looking for an experienced 767 Account Manager to join our team at our Basildon manufacturing site. This is not a purely desk‑based role. While approximately 60% of the position involves administrative and computer‑based tasks, a significant portion of time will be spent out on the factory floor. This includes locating parts, tracking progress, and actively following up on components as they move through the production process. The ideal candidate will be comfortable working in a hands‑on environment, communicating with different teams, and taking a proactive approach to ensure materials and workflows stay on track.

Working Hours

  • Monday - Thursday: 8.00am - 17.00pm
  • Friday: 7.30am - 12.30pm
  • Early finish every Friday

Salary

£30,000 to 35,000 per annum

Benefits Package

  • Competitive salary
  • Company pension scheme
  • 25 days annual leave + 8 statutory holidays
  • Death in Service benefit
  • Long Service awards

Purpose of role and accountabilities

  • To manage our Boeing 767 Account
  • To deliver on time, to cost and quality
  • To provide program update reports both internal and external
  • Manage the Despatch schedules
  • Own the business metrics of QCD regarding parts passing through the company
  • Interface with other departments, the senior management teams and customers
  • Maintain, improve and stabilise the Customer demand signals
  • Effectively plan and manage for program recovery if required
  • To generate visual business metric, which enable business performance to be tracked on a regular basis and targets achieved
  • To work within cross functional teams to support business development, growth and improvement projects as required
  • To lead by example and ensure appropriate standard of behaviour and conduct are maintained within the business in line with company policies

Core skills/attributes needed

  • Extensive knowledge of production processes and Customer Relationship Management preferably within the aerospace or automotive industry or similar
  • Experience of working within a team of people achieving a common goal
  • Problem analysis and decision making
  • Strong customer focus combined with business development skills/ commercial awareness
  • Be an excellent communicator with good negotiation skills
  • Experience of using project management methodologies and tools
  • Ability to work under pressure, as part of a team but often on their own initiative
  • MRP management and deployment of Lead Time Analysis
  • Capacity Management, development and introduction
  • Problem Solving

SQCDP Framework

  • Safety: work in line with all accredited company safety standards in order to provide a safe working environment for all
  • Quality: support the quality accreditations across the business to ensure the delivery of a 'right first time' performance
  • Cost: support the continuous improvements in cost reduction activities across the company in order to deliver increased profitability and value for money to our customers and stakeholders
  • Delivery: drive improvement in delivery performance to continually exceed customer expectations and targets
  • People: support organizational capability and influence cultural change by embracing diversity, inclusion, wellbeing and community

Account Manager employer: Gardner Aerospace Operations UK Limited

Join our dynamic team at the Basildon manufacturing site, where we prioritise a hands-on work culture that fosters collaboration and innovation. As an Account Manager for the Boeing 767, you'll enjoy competitive salaries, generous annual leave, and a supportive environment that encourages professional growth and development. With early finishes on Fridays and a commitment to employee wellbeing, we offer a rewarding workplace that values your contributions and promotes a balanced lifestyle.
Gardner Aerospace Operations UK Limited

Contact Detail:

Gardner Aerospace Operations UK Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager

✨Tip Number 1

Get to know the company inside out! Research Boeing and their 767 programme. Understanding their values and current projects will help you stand out in conversations and show that you're genuinely interested.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

✨Tip Number 3

Prepare for hands-on scenarios during interviews. Since this role involves being on the factory floor, think about how you would handle real-life situations. Show them you can think on your feet and adapt quickly!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace Account Manager

Customer Relationship Management
Production Processes Knowledge
Problem Analysis
Decision Making
Strong Customer Focus
Business Development Skills
Negotiation Skills
Project Management Methodologies
MRP Management
Lead Time Analysis
Capacity Management
SQCDP Framework
Communication Skills
Ability to Work Under Pressure
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in production processes and customer relationship management, especially if you've worked in aerospace or automotive. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team in Basildon. Share specific examples of how you've successfully managed accounts or improved processes in previous roles. We love a good story!

Show Off Your Communication Skills: As an Account Manager, communication is key. In your application, make sure to demonstrate your excellent communication and negotiation skills. Whether it's through your CV or cover letter, let us know how you’ve effectively collaborated with teams and customers in the past.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!

How to prepare for a job interview at Gardner Aerospace Operations UK Limited

✨Know Your Production Processes

Make sure you brush up on your knowledge of production processes, especially in the aerospace or automotive sectors. Be ready to discuss how you've managed workflows and ensured timely delivery in previous roles. This will show that you understand the intricacies of the job.

✨Showcase Your Communication Skills

Since this role involves liaising with various teams, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with different departments to resolve issues or improve processes. This will highlight your ability to work collaboratively.

✨Demonstrate Problem-Solving Abilities

Think of specific instances where you've tackled challenges in a fast-paced environment. Be ready to explain your thought process and the outcomes. This will illustrate your proactive approach and decision-making skills, which are crucial for the Account Manager position.

✨Prepare for Scenario-Based Questions

Expect questions that put you in hypothetical situations related to managing customer demands or handling production delays. Practise your responses to these scenarios, focusing on how you'd apply your experience to ensure smooth operations and customer satisfaction.

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