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- Tasks: Lead the Totnes store, drive sales, and ensure exceptional customer service.
- Company: Join a family-run business with over 150 years of heritage in quality footwear.
- Benefits: Starting salary of £26,500, plus opportunities for growth and development.
- Why this job: Be part of a trusted brand and make a real impact on customer experiences.
- Qualifications: Retail management experience and strong leadership skills required.
- Other info: Dynamic work environment with a focus on team motivation and performance.
The predicted salary is between 26500 - 37000 £ per year.
Hours: Monday – Saturday (9:30am – 17:00pm) (37.5 hours – Rota Basis)
Salary: Starting at £26,500 per annum (depending on experience)
Location: Totnes, TQ9 5DX
Robin Elt Shoes is a family-run business with over 150 years of heritage and five generations of experience in quality footwear. We pride ourselves on offering trusted, globally recognised brands that combine comfort, style and real-world value. Our carefully curated range includes names such as Timberland, Ecco, Gabor, Skechers, Merrell, Meindl and Rieker. With stores across the South of the UK, the Elt name continues to stand for quality, comfort and exceptional customer service.
We are now looking for an experienced and motivated Store Manager to lead our Totnes store on Fore Street.
What will the Store Manager's duties be?
- Take full responsibility for the day-to-day running of the Totnes branch, ensuring it is presented to the highest standards while driving sales, profitability and outstanding customer service.
- Maintain exceptional standards throughout the store and window displays to maximise sales and enhance the customer experience.
- Work towards and achieve key performance indicators, including turnover, profitability and staff retention.
- Lead, motivate and develop a team of approximately five staff through regular appraisals, coaching and training.
- Manage rotas, timesheets, absence and sickness, and follow company disciplinary procedures where required.
- Recruit, induct and train new team members as needed.
- Ensure full compliance with company Health & Safety policies and promote best practice within the team.
What are we looking for in a Store Manager?
- A passionate and hands-on manager who is committed to delivering excellent service and driving store performance.
- Leads by example, motivating the team and creating a positive, professional working environment.
- Drives sales and profitability through strong product knowledge, visual standards and team performance.
- Communicates clearly and confidently, both verbally and in writing.
- Highly organised with strong administrative skills.
- Confident using Microsoft Office applications such as Word, Excel, emails etc.
- Previous experience as a supervisor or manager within a retail or commercial environment is essential.
Please submit your C.V. along with a cover letter outlining your relevant experience.
Robin Elt - Store Manager - Totnes employer: Gardiner Bros and Company Ltd
Contact Detail:
Gardiner Bros and Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Robin Elt - Store Manager - Totnes
✨Tip Number 1
Get to know the company inside out! Research Robin Elt Shoes, their values, and their products. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about their brand.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Store Manager and be ready to share specific examples of your past successes.
✨Tip Number 3
Dress to impress! Make sure you look the part for your interview. A smart appearance shows that you take the opportunity seriously and understand the importance of professionalism in retail.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Robin Elt - Store Manager - Totnes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Store Manager role at Robin Elt. Highlight your relevant experience in retail management and any achievements that showcase your ability to drive sales and lead a team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with what we're looking for. Don’t forget to mention your experience in delivering excellent customer service!
Showcase Your Leadership Skills: As a Store Manager, you'll be leading a team. Make sure to include examples of how you've motivated and developed staff in previous roles. We love to see how you’ve created a positive working environment!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your CV and cover letter directly, ensuring we don’t miss out on your application!
How to prepare for a job interview at Gardiner Bros and Company Ltd
✨Know Your Products
Familiarise yourself with the brands and products that Robin Elt Shoes offers. Being able to discuss specific footwear lines, their features, and how they meet customer needs will show your passion for the role and your commitment to delivering excellent service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated staff, handled conflicts, or improved team performance. This will demonstrate your ability to create a positive working environment and drive sales.
✨Understand Key Performance Indicators
Brush up on what KPIs are relevant to retail management, such as turnover and profitability. Be ready to discuss how you’ve achieved these in previous roles and how you plan to do so at Robin Elt Shoes.
✨Practice Clear Communication
Since clear communication is key in this role, practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask during the interview to show your interest and engagement.
