At a Glance
- Tasks: Provide top-notch support to customers and resolve technical issues.
- Company: Join a family-run business with a rich history and global partnerships.
- Benefits: Competitive salary, supportive team, and opportunities for growth.
- Other info: Office-based role in a friendly environment with a focus on teamwork.
- Why this job: Be the hero who helps customers and makes their day better.
- Qualifications: Strong communication skills and a passion for problem-solving.
The predicted salary is between 28500 - 28500 £ per year.
Salary – Up to £28,500 (depending on experience)
Hours – Monday – Friday 8:30 – 17:00
Location – Stonehouse, GL10 3EZ - Office Based
At Gardiner Bros, we believe how we treat people matters. Starting as a small family run business in 1860, we've grown into a multi-million-pound partner to over 80 global brands, including Skechers, Crocs, Hush Puppies, Muck Boots along with our own brands Amblers Safety and Cotswold. We are also proud to distribute to some of the UK's Largest Online, Highstreet, and Outdoor retailers – Next, John Lewis, Screwfix, Mole Valley, Cotswold Outdoors, Freemans, JD Williams.
Service Desk Analyst employer: Gardiner Bros and Company (leathers)
At Gardiner Bros, we pride ourselves on fostering a supportive and inclusive work environment where every employee is valued. As a Service Desk Analyst, you will benefit from competitive salary packages, opportunities for professional development, and the chance to work with renowned global brands in a dynamic office setting in Stonehouse. Our commitment to employee well-being and growth makes us an exceptional employer for those seeking a meaningful career.
Contact Details:
Gardiner Bros and Company (leathers) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Desk Analyst
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Gardiner Bros on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company culture. Since Gardiner Bros values how they treat people, think about how you can showcase your customer service skills and teamwork experience.
✨Tip Number 3
Practice common interview questions related to the Service Desk Analyst role. We can help you with mock interviews to boost your confidence and nail those tricky questions!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always here to support you throughout the process.
We think you need these skills to ace Service Desk Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Desk Analyst role. Highlight relevant experience and skills that match what we're looking for. This shows us you’ve done your homework and are genuinely interested in the position.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for our team. Be personal, be engaging, and don’t forget to mention why you want to work with us at Gardiner Bros.
Show Off Your Communication Skills:As a Service Desk Analyst, communication is key. Make sure your application is clear, concise, and free of typos. This will give us a taste of how you communicate in a professional setting.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application lands directly in our hands. Plus, you’ll get to see more about who we are and what we do!
How to prepare for a job interview at Gardiner Bros and Company (leathers)
✨Know Your Stuff
Before the interview, make sure you understand the role of a Service Desk Analyst. Brush up on common IT issues and solutions, as well as the tools typically used in service desks. This will show that you're not just interested in the job, but that you’re prepared to hit the ground running.
✨Showcase Your People Skills
Since this role involves helping customers and colleagues, be ready to demonstrate your communication skills. Think of examples where you've successfully resolved conflicts or helped someone with a problem. This will highlight your ability to handle customer queries effectively.
✨Research the Company Culture
Gardiner Bros values how they treat people, so it’s important to align with their ethos. Familiarise yourself with their history and values, and be prepared to discuss how you can contribute to their positive culture. This shows that you’re not just looking for any job, but that you want to be part of their team.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the role and the company. For example, you could ask about the team you'll be working with or how success is measured in the role. This demonstrates your enthusiasm and engagement.
