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- Tasks: Join our team to provide top-notch customer service and support.
- Company: Gardiner Bros is a family-run business with a rich history since 1860.
- Benefits: Enjoy a competitive salary and the chance to work with global brands.
- Why this job: Perfect for those starting their office career or passionate about customer service.
- Qualifications: No prior experience needed, just a positive attitude and eagerness to learn.
- Other info: Flexible working hours with a 7-week rota; minimum 2-3 days in the office.
The predicted salary is between 14238 - 19156 £ per year.
Role: Customer Service Administrator Salary – £23,797.80 Hours 37.5 hours per week 7 Week Rota Location: Stonehouse, GL10 3EX Minimum 2-3 days in the office At Gardiner Bros, we believe how we treat people matters. Starting as a small family run business in 1860, weve grown into a multi-million pound partner to over 80 global brands, including Skechers, Crocs, Hush Puppies, Muck Boots, Base London, Dune, Superga, Helly Hansen along with our own brands Amblers Safety and Cotswold. We are also proud to distribute to some of the UK\’s Largest Online, Highstreet, and Outdoor retailers Next, John Lewis, Screwfix, Mole Valley, Cotswold Outdoors, Freemans, JD Williams, Very, and Littlewoods to name a few. We have a new exciting opportunity forsomeone to join our Customer Services Team as a Customer Service Administrator. This would suit someone who is looking for their first steps into an office environment or someone with a passion for offering the best customer service. What the Customer Service Administrator role entails? Working in our fast-paced customer …
Customer Service Administrator employer: Gardiner Bros and Company (leathers)
Contact Detail:
Gardiner Bros and Company (leathers) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarize yourself with Gardiner Bros and their brands. Understanding the products and services they offer will help you engage more effectively during the interview and demonstrate your genuine interest in the company.
✨Tip Number 2
Highlight any previous customer service experience, even if it's informal. Whether it's helping friends or family, showcasing your ability to communicate and resolve issues will make you stand out as a candidate.
✨Tip Number 3
Prepare for situational questions by thinking of examples where you've provided excellent customer service or resolved conflicts. This will show that you can handle the fast-paced environment mentioned in the job description.
✨Tip Number 4
Be ready to discuss your availability and flexibility regarding the 7-week rota. Showing that you're adaptable and willing to work in the office will demonstrate your commitment to the role.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Customer Service Administrator position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: If you have previous experience in customer service or related fields, make sure to highlight this in your CV and cover letter. Use specific examples that demonstrate your ability to provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and your desire to work with Gardiner Bros. Mention why you are interested in this role and how you align with the company's values.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Gardiner Bros and Company (leathers)
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share any relevant experiences where you went above and beyond to help a customer, as this will resonate with the company's values.
✨Familiarize Yourself with the Brands
Research the brands that Gardiner Bros partners with, such as Skechers and Crocs. Being knowledgeable about these brands can help you demonstrate your interest in the role and show that you understand the company's market.
✨Prepare for Common Customer Service Scenarios
Think about common customer service challenges and how you would handle them. Be ready to discuss specific examples or role-play scenarios during the interview to showcase your problem-solving skills.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or what success looks like in the Customer Service Administrator role to show your genuine interest in the position.
