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- Tasks: Lead the Totnes store, driving sales and delivering exceptional customer service.
- Company: Join a family-run business with over 150 years of heritage in quality footwear.
- Benefits: Competitive salary starting at £26,500, plus opportunities for growth and development.
- Why this job: Be part of a trusted brand and make a real impact in a vibrant retail environment.
- Qualifications: Experience in retail management and a passion for excellent customer service.
- Other info: Dynamic team atmosphere with a focus on professional development and team success.
Hours: Monday – Saturday (9:30am – 17:00pm) (37.5 hours – Rota Basis)
Salary: Starting at £26,500 per annum (depending on experience)
Location: Totnes, TQ9 5DX
Robin Elt Shoes is a family-run business with over 150 years of heritage and five generations of experience in quality footwear. We pride ourselves on offering trusted, globally recognised brands that combine comfort, style and real-world value.
Our carefully curated range includes names such as Timberland, Ecco, Gabor, Skechers, Merrell, Meindl and Rieker. With stores across the South of the UK, the Elt name continues to stand for quality, comfort and exceptional customer service.
We are now looking for an experienced and motivated Store Manager to lead our Totnes store on Fore Street.
What will the Store Manager's duties be?
- Take full responsibility for the day-to-day running of the Totnes branch, ensuring it is presented to the highest standards while driving sales, profitability and outstanding customer service.
- Maintain exceptional standards throughout the store and window displays to maximise sales and enhance the customer experience.
- Work towards and achieve key performance indicators, including turnover, profitability and staff retention.
- Lead, motivate and develop a team of approximately five staff through regular appraisals, coaching and training.
- Manage rotas, timesheets, absence and sickness, and follow company disciplinary procedures where required.
- Recruit, induct and train new team members as needed.
- Ensure full compliance with company Health & Safety policies and promote best practice within the team.
What are we looking for in a Store Manager?
- A passionate and hands-on manager who is committed to delivering excellent service and driving store performance.
- Leads by example, motivating the team and creating a positive, professional working environment.
- Drives sales and profitability through strong product knowledge, visual standards and team performance.
- Communicates clearly and confidently, both verbally and in writing.
- Highly organised with strong administrative skills.
- Confident using Microsoft Office applications such as Word, Excel, emails etc.
- Previous experience as a supervisor or manager within a retail or commercial environment is essential.
Please submit your C.V. along with a cover letter outlining your relevant experience.
Robin Elt - Store Manager - Totnes employer: Gardiner Bros and Company (leathers) Ltd
Contact Detail:
Gardiner Bros and Company (leathers) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Robin Elt - Store Manager - Totnes
✨Tip Number 1
Get to know the company inside out! Research Robin Elt Shoes, their values, and their products. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about their brand.
✨Tip Number 2
Practice your pitch! Think about how your experience aligns with the role of Store Manager. Be ready to share specific examples of how you've driven sales or improved customer service in previous roles. We want to hear your success stories!
✨Tip Number 3
Dress the part! Since you'll be managing a store known for quality footwear, make sure your outfit reflects that. Show up looking sharp and professional; it sets the tone for how you’ll lead the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Store Manager position.
We think you need these skills to ace Robin Elt - Store Manager - Totnes
Some tips for your application 🫡
Craft a Compelling CV: Your CV is your first impression, so make it count! Highlight your relevant experience in retail management and showcase any achievements that demonstrate your ability to drive sales and lead a team.
Personalise Your Cover Letter: Don’t just send a generic cover letter. Tailor it to Robin Elt by mentioning why you’re passionate about quality footwear and how your values align with the company’s heritage and commitment to customer service.
Showcase Your Leadership Skills: As a Store Manager, you’ll need to lead a team effectively. Use your application to provide examples of how you’ve motivated and developed staff in previous roles, and how you plan to do the same at our Totnes store.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Robin Elt!
How to prepare for a job interview at Gardiner Bros and Company (leathers) Ltd
✨Know Your Products
Familiarise yourself with the brands and products that Robin Elt Shoes offers. Being able to discuss specific footwear lines, their features, and how they meet customer needs will show your passion for the role and help you stand out.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated staff, handled conflicts, or improved team performance. This will demonstrate your ability to manage and inspire a team effectively.
✨Understand Key Performance Indicators
Research what KPIs are important in retail management, especially in a store like Robin Elt. Be ready to discuss how you would drive sales and profitability while maintaining high customer service standards.
✨Practice Your Communication
Since clear communication is key for this role, practice articulating your thoughts on common interview questions. Use examples from your experience to illustrate your points, ensuring you convey confidence and clarity.
