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- Tasks: Lead the Totnes store, ensuring top-notch customer service and driving sales.
- Company: Join a family-run business with over 150 years of footwear expertise.
- Benefits: Competitive salary starting at £26,500, plus opportunities for growth.
- Why this job: Be part of a trusted brand and make a real impact in retail.
- Qualifications: Retail management experience and strong leadership skills required.
- Other info: Dynamic work environment with a focus on team development.
The predicted salary is between 22500 - 29500 £ per year.
Role: Store Manager – Totnes
Hours: Monday – Saturday (9:30am – 17:00pm) (37.5 hours – Rota Basis)
Salary: Starting at £26,500 per annum (depending on experience)
Location: Totnes, TQ9 5DX
Robin Elt Shoes is a family-run business with over 150 years of heritage and five generations of experience in quality footwear. We pride ourselves on offering trusted, globally recognised brands that combine comfort, style and real-world value.
Our carefully curated range includes names such as Timberland, Ecco, Gabor, Skechers, Merrell, Meindl and Rieker. With stores across the South of the UK, the Elt name continues to stand for quality, comfort and exceptional customer service.
We are now looking for an experienced and motivated Store Manager to lead our Totnes store on Fore Street.
What will the Store Manager's duties be?
- Take full responsibility for the day-to-day running of the Totnes branch, ensuring it is presented to the highest standards while driving sales, profitability and outstanding customer service.
- Maintain exceptional standards throughout the store and window displays to maximise sales and enhance the customer experience.
- Work towards and achieve key performance indicators, including turnover, profitability and staff retention.
- Lead, motivate and develop a team of approximately five staff through regular appraisals, coaching and training.
- Manage rotas, timesheets, absence and sickness, and follow company disciplinary procedures where required.
- Recruit, induct and train new team members as needed.
- Ensure full compliance with company Health & Safety policies and promote best practice within the team.
What are we looking for in a Store Manager?
- A passionate and hands-on manager who is committed to delivering excellent service and driving store performance.
- Leads by example, motivating the team and creating a positive, professional working environment.
- Drives sales and profitability through strong product knowledge, visual standards and team performance.
- Communicates clearly and confidently, both verbally and in writing.
- Highly organised with strong administrative skills.
- Confident using Microsoft Office applications such as Word, Excel, emails etc.
- Previous experience as a supervisor or manager within a retail or commercial environment is essential.
Please submit your C.V. along with a cover letter outlining your relevant experience.
Robin Elt - Store Manager - Totnes in Exeter employer: Gardiner Bros and Company (leathers) Ltd
Contact Detail:
Gardiner Bros and Company (leathers) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Robin Elt - Store Manager - Totnes in Exeter
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Robin Elt Shoes. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences align with the Store Manager role. The more comfortable you are, the better you'll come across during the actual interview.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've motivated a team or improved sales in previous roles. Highlighting your hands-on management style will resonate well with what they're looking for in a Store Manager.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Robin Elt - Store Manager - Totnes in Exeter
Some tips for your application 🫡
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure to highlight your relevant experience and how it aligns with the Store Manager role. We want to see your passion for retail and customer service, so let that enthusiasm come through!
Tailor Your CV: Don’t just send out the same CV for every job. Tailor it to showcase your skills and experiences that are most relevant to the Store Manager position at Robin Elt. We love seeing how you can bring value to our team!
Showcase Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to highlight your leadership experience in your application. Share examples of how you've motivated teams or improved performance in previous roles – we want to know how you can inspire us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Robin Elt family!
How to prepare for a job interview at Gardiner Bros and Company (leathers) Ltd
✨Know Your Products
Familiarise yourself with the brands and products that Robin Elt Shoes offers. Being able to discuss specific footwear lines, their features, and how they meet customer needs will show your passion for the role and your commitment to delivering excellent service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated staff, handled conflicts, or improved team performance. This will demonstrate your ability to create a positive working environment and drive store performance.
✨Understand Key Performance Indicators
Brush up on what KPIs are relevant to retail management, such as sales targets and customer satisfaction scores. Be ready to discuss how you’ve achieved or exceeded these in previous roles, as this will highlight your results-driven approach.
✨Practice Your Communication Skills
Since clear communication is key for this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to refine your verbal and written communication skills, ensuring you can convey your ideas effectively.
