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- Tasks: Provide top-notch customer service and support to our wholesale clients.
- Company: Join Gardiner Bros, a family-run business with a rich history and global reach.
- Benefits: Starting salary of £26,227.50, hybrid work, and a supportive team environment.
- Other info: Enjoy a dynamic workplace with a focus on teamwork and collaboration.
- Why this job: Be part of a company that values people and offers growth opportunities.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 26227 - 26227 £ per year.
Salary: Starting from £26,227.50 per annum
Hours: Monday to Friday 8:30 to 17:00 (37.5 hours per week)
Location: Stonehouse, GL10 3EX Hybrid - Minimum 3 days in the office
At Gardiner Bros, we believe how we treat people matters. Starting as a small family run business in 1860, we've grown into a multi-million-pound partner to over 80 global brands.
Customer Service Administrator (Wholesale) employer: Gardiner Bros and Company (leathers) Ltd
Contact Detail:
Gardiner Bros and Company (leathers) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator (Wholesale)
✨Tip Number 1
Research the company culture at Gardiner Bros. Understanding their values and how they treat people can give you an edge in interviews. We want to show that we align with their family-run ethos and commitment to customer service.
✨Tip Number 2
Practice your communication skills! As a Customer Service Administrator, you'll need to convey information clearly and effectively. We suggest role-playing common customer scenarios with a friend to boost your confidence.
✨Tip Number 3
Prepare questions to ask during your interview. This shows your interest in the role and helps us understand if Gardiner Bros is the right fit for you. Think about what you want to know about their team dynamics or customer service approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that Customer Service Administrator role.
We think you need these skills to ace Customer Service Administrator (Wholesale)
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, make sure you’ve read through the job description thoroughly. It’ll give you a clear idea of what we’re looking for in a Customer Service Administrator and help you tailor your application to match our needs.
Show Your Personality: We want to see the real you! Don’t be afraid to let your personality shine through in your application. Share your experiences and how they relate to the role, so we can get a sense of who you are beyond just your qualifications.
Highlight Relevant Experience: Make sure to emphasise any previous experience that relates to customer service or administration. We love seeing how your past roles have prepared you for this position, so don’t hold back on showcasing your skills!
Apply Through Our Website: When you’re ready to submit your application, make sure to do it through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Gardiner Bros and Company (leathers) Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Gardiner Bros. Understand their history, values, and the brands they partner with. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Showcase Your Customer Service Skills
As a Customer Service Administrator, your ability to handle queries and resolve issues is key. Prepare examples from your past experiences where you successfully managed customer interactions, highlighting your problem-solving skills and empathy.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as how you would handle an unhappy customer or prioritise tasks. Practising your responses can help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.