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- Tasks: Join us as a Customer Service Administrator, handling inquiries and supporting our amazing customers.
- Company: Gardiner Bros is a family-run business since 1860, partnering with over 80 global brands.
- Benefits: Enjoy a competitive salary, flexible working hours, and a supportive team environment.
- Why this job: Be part of a company that values people and offers growth opportunities in a dynamic setting.
- Qualifications: No specific experience required; just bring your passion for helping others!
- Other info: Work 2-3 days in the office with a 7-week rota for a balanced work-life.
The predicted salary is between 19000 - 27000 £ per year.
Customer Service Administrator
Salary: £23,797.80 per annum
Hours: 37.5 hours per week (7 Week Rota)
Location: Stonehouse, GL10 3EX – Minimum 2-3 days in the office
At Gardiner Bros, we believe how we treat people matters. Starting as a small family run business in 1860, we’ve grown into a multi-million-pound partner to over 80 global brands, including Skechers, Crocs, Hush Puppies, Muck Boots along w…
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Customer Service Administrator employer: Gardiner Bros and Company (leathers) Ltd
Contact Detail:
Gardiner Bros and Company (leathers) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarize yourself with the brands that Gardiner Bros partners with, like Skechers and Crocs. Understanding their products and customer service expectations can give you an edge during the interview.
✨Tip Number 2
Highlight any previous experience in customer service roles, especially in fast-paced environments. Be ready to share specific examples of how you've handled customer inquiries or resolved issues effectively.
✨Tip Number 3
Demonstrate your communication skills by practicing common customer service scenarios. Being able to articulate your approach to problem-solving will show that you're prepared for the role.
✨Tip Number 4
Since the position requires being in the office 2-3 days a week, be prepared to discuss your flexibility and willingness to adapt to the company's working schedule during the interview.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Customer Service Administrator position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous customer service experience you have. Use specific examples that demonstrate your ability to handle customer inquiries and resolve issues effectively.
Showcase Your Communication Skills: Since this role involves interacting with customers, make sure to highlight your strong communication skills. Provide examples of how you've successfully communicated with customers in past roles.
Personalize Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for working at Gardiner Bros. Mention why you are specifically interested in their company and how you align with their values.
How to prepare for a job interview at Gardiner Bros and Company (leathers) Ltd
✨Research the Company
Before your interview, take some time to learn about Gardiner Bros. Understand their history, values, and the brands they partner with. This will help you demonstrate your interest in the company and align your answers with their mission.
✨Showcase Your Customer Service Skills
As a Customer Service Administrator, your ability to handle customer inquiries and resolve issues is crucial. Prepare examples from your past experiences that highlight your problem-solving skills and how you’ve successfully managed customer interactions.
✨Prepare for Common Questions
Anticipate common interview questions related to customer service, such as how you would handle a difficult customer or what steps you take to ensure customer satisfaction. Practice your responses to convey confidence and clarity.
✨Ask Insightful Questions
At the end of the interview, be ready to ask thoughtful questions about the role, team dynamics, and company culture. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
