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- Tasks: Grow and enhance the Ashmolean Museum's commercial offerings for group visitors and travel trade.
- Company: Join the prestigious Ashmolean Museum, a hub of culture and history.
- Benefits: Enjoy 38 days of annual leave, a pension scheme, and flexible working options.
- Why this job: Make a real impact on visitor experiences while working in a vibrant cultural environment.
- Qualifications: Experience in developing high-quality group offers and strong commercial awareness required.
- Other info: Part-time role with excellent career development opportunities and a commitment to diversity.
The predicted salary is between 36000 - 60000 £ per year.
About the role
You will play a key role in growing and strengthening the Ashmolean Museum’s commercial offer for group visitors and the travel trade. Building on new funding, you will help develop a cohesive, commercially focused approach that maximises both visitor experience and income. You will work closely with colleagues across the Museum, including Marketing, Box Office, Visitor Experience, Public Programmes and Events, as well as with an external consultant, to design, coordinate and deliver high-quality group experiences. You will act as the main point of contact for commercial group and travel trade enquiries, support the development of pricing and commission models, and contribute to monitoring performance through reporting and analysis. You will also represent the Museum professionally in trade contexts, including promotional activity and trade events, and share learning and best practice across the wider Gardens, Libraries and Museums (GLAM) division.
This is a part-time, fixed-term position, working 22.5 hours per week (0.6 FTE) for two and a half years. The role supports remote working for up to one day per week on average.
About You
You will have demonstrable experience of planning, developing and delivering high-quality group or visitor offers, ideally within a museum, heritage or visitor attraction environment. You will bring strong commercial awareness, with experience of contributing to income generation, pricing, budgeting or reporting against targets. You will have excellent organisational and communication skills, with the ability to manage multiple priorities and work collaboratively with a wide range of stakeholders, including external partners. You will be able to produce clear, accurate written materials and reports, and will demonstrate a strong commitment to equality, diversity, inclusion and sustainability in your work.
What We Offer
- An excellent contributory pension scheme
- 38 days of annual leave
- A comprehensive range of childcare services
- Family leave schemes
- Cycle loan scheme
- Discounted bus travel and Season Ticket travel loans
More information is available at https://hr.admin.ox.ac.uk/staff-benefits.
Diversity
Our staff and students come from all over the world, and we proudly promote a friendly and inclusive culture. Diversity is positively encouraged, through diverse groups and champions, as well as a number of family-friendly policies, such as the right to apply for flexible working and support for staff returning from periods of extended absence, for example, shared parental leave. We are committed to ensuring that our recruitment processes are inclusive and accessible.
If you require the job description or any other materials in an alternative format, or if you would like to request any adjustments to support you through the application or interview process, please contact the recruitment team at recruitment@glam.ox.ac.uk.
How to apply
You will be required to upload your CV and a supporting statement as part of your online application. Your supporting statement should list each of the essential and desirable selection criteria, as listed in the job description, and explain how you meet each one. Both documents must be submitted to be considered. We aim to provide a supportive working environment and are happy to discuss training and professional development opportunities.
The Chair of this recruitment panel will be Lucy Shipp, Head of Informal Learning & Public Programmes, who can be contacted with enquiries relating to the role (lucy.shipp@ashmus.ox.ac.uk). General queries about the recruitment and application process should be directed to the Recruitment team within our Human Resources department (recruitment@glam.ox.ac.uk).
Please discuss secondments with your line manager in the first instance, as you must have their agreement that you can be released for a secondment before you submit an application https://hr.admin.ox.ac.uk/secondments.
Timeline
Only applications received online by 12.00 midday (GMT) on Wednesday 18th February 2026 can be considered. Interviews are expected to take place on Tuesday 3rd March 2026.
*An automatic annual increment each year will be paid up to (and not including) the discretionary range within the University of Oxford’s grade 6 salary scale.
Commercial Groups & Travel Trade Officer in Oxford employer: Gardens, Libraries and Museums (GLAM), University of Oxford
Contact Detail:
Gardens, Libraries and Museums (GLAM), University of Oxford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Groups & Travel Trade Officer in Oxford
✨Tip Number 1
Network like a pro! Reach out to people in the museum and travel trade sectors. Attend events, join relevant groups on social media, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience in developing group offers and income generation. This can really set you apart during interviews and give you a chance to demonstrate your commercial awareness.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. Focus on articulating your experience with visitor engagement and collaboration with stakeholders. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in the role and the organisation. Don’t miss out on this opportunity!
We think you need these skills to ace Commercial Groups & Travel Trade Officer in Oxford
Some tips for your application 🫡
Tailor Your Supporting Statement: Make sure to customise your supporting statement for this role. Address each of the essential and desirable criteria listed in the job description, and give specific examples of how your experience aligns with what we're looking for.
Showcase Your Communication Skills: Since you'll be working with various stakeholders, it's crucial to highlight your communication skills. Use clear and concise language in your CV and supporting statement to demonstrate your ability to convey information effectively.
Highlight Your Commercial Awareness: This role requires a strong commercial focus, so don’t forget to mention any relevant experience you have in income generation, pricing, or budgeting. Show us how you've contributed to financial success in previous roles!
Apply Through Our Website: Remember to submit your application through our website! It’s the best way to ensure your application is received and considered. Plus, it makes the whole process smoother for both you and us.
How to prepare for a job interview at Gardens, Libraries and Museums (GLAM), University of Oxford
✨Know Your Audience
Before the interview, research the Ashmolean Museum and its commercial offerings. Understand their target audience for group visitors and the travel trade, so you can tailor your responses to show how your experience aligns with their goals.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully planned and delivered high-quality group experiences. Highlight any relevant achievements in income generation or pricing strategies that demonstrate your commercial awareness.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since the role involves collaboration with various stakeholders, showcasing your excellent communication skills during the interview will be crucial. Be ready to discuss how you manage multiple priorities effectively.
✨Emphasise Inclusivity and Sustainability
The museum values equality, diversity, and sustainability. Be prepared to discuss how you have incorporated these principles into your work. Share examples of how you've contributed to inclusive practices or sustainable initiatives in previous roles.
