At a Glance
- Tasks: Manage and grow trade accounts while delivering exceptional customer experiences.
- Company: Dynamic company in the homeware and interiors sector with a focus on growth.
- Benefits: Competitive salary, performance bonus, car allowance, staff discounts, and pension scheme.
- Other info: Hybrid or remote work options available for a flexible lifestyle.
- Why this job: Join a vibrant team and make a real impact in the trade channel.
- Qualifications: Experience in account management, strong Excel skills, and excellent communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
Location: UK (Hybrid or Remote)
Department: Trade Sales
Reports to: Head of Trade
Job Type: Full-time, Permanent
About the Role
We are seeking a Junior Account Manager to lead and grow our trade channel across our mid-grade UK and Overseas accounts. This role will focus on managing and developing relationships with our mid-grade trade partners, ranging from independent stores to interior designers. You will be responsible for driving revenue growth, increasing brand presence, and delivering exceptional customer experience across your account base. You will also be responsible for onboarding new customers and identifying accounts from our self-serve customer base that have growth potential and managing these.
Key Responsibilities
- Account Management & Growth
- Manage a portfolio of key trade accounts, ensuring strong, long-term partnerships
- Identify and secure new business opportunities within the trade channel
- Deliver against sales targets, revenue growth, and margin objectives
- Build tailored account plans for high growth accounts
- Proactively target and convert new, key customers
- Manage incoming Trade applications
- Commercial Planning
- Analyse sales performance, forecasting, and pipeline opportunities
- Work closely with merchandising and supply chain teams to ensure product availability
- Provide customer insights to inform product development and range planning
- Customer Experience
- Act as the main point of contact for trade customers, delivering a premium, consultative service
- Resolve client issues efficiently and professionally
- Manage overdue balances, working closely with customers to resolve issues and secure timely payment
Key Skills & Experience
- Proven experience in Account Management (preferably within homeware, interiors, or lifestyle brands)
- Strong Excel skills
- Excellent negotiation and relationship management skills
- Commercially astute with strong analytical capability
- Self-motivated, target-driven, and results-oriented
- Strong communication and presentation skills
- Full UK driving licence required
What We Offer
- Competitive salary + company performance-related bonus
- Car allowance
- Staff discount
- Pension scheme
Junior Account Manager (UK & Export) in Swindon employer: Garden Trading
As a Junior Account Manager with us, you'll thrive in a dynamic and supportive work environment that champions employee growth and development. Our hybrid or remote working options provide flexibility, while our competitive salary, performance-related bonuses, and generous staff discounts ensure you feel valued. Join a company that prioritises exceptional customer experiences and fosters long-term partnerships, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Account Manager (UK & Export) in Swindon
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend trade shows, join relevant online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might help you land that Junior Account Manager role!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with someone about the role, have a clear and concise way to explain why you’re the perfect fit. Highlight your experience in account management and how you can drive revenue growth for their trade partners.
✨Tip Number 3
Show off your analytical skills! Be ready to discuss how you would analyse sales performance and identify growth opportunities. Bring examples of how you've done this in the past or how you plan to do it in this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our brand!
We think you need these skills to ace Junior Account Manager (UK & Export) in Swindon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Junior Account Manager role. Highlight your experience in account management, especially if it’s in homeware or lifestyle brands. We want to see how you can drive revenue growth and build strong relationships!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your skills align with our needs. Don’t forget to mention your experience with trade partners and customer service – we love a good story!
Show Off Your Analytical Skills:Since the role involves analysing sales performance and forecasting, make sure to showcase any relevant analytical skills or experiences. We’re looking for someone who can dive into data and come up with actionable insights!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join the StudySmarter team!
How to prepare for a job interview at Garden Trading
✨Know Your Accounts
Before the interview, research the company's key trade accounts and their market position. Familiarise yourself with their products and recent developments in the homeware and interiors sector. This will show your genuine interest and help you discuss how you can contribute to growing these accounts.
✨Showcase Your Analytical Skills
Be prepared to discuss how you've used data to drive sales or improve account management in previous roles. Bring examples of how you've analysed performance metrics or identified growth opportunities. This will demonstrate your commercial acumen and ability to make data-driven decisions.
✨Prepare for Relationship Management Questions
Expect questions about how you build and maintain relationships with clients. Think of specific examples where you've successfully managed client expectations or resolved issues. Highlight your negotiation skills and how you've turned challenges into opportunities for growth.
✨Demonstrate Your Customer-Centric Approach
Since delivering exceptional customer experience is key, prepare to discuss how you've gone above and beyond for clients in the past. Share stories that illustrate your consultative service style and how you ensure customer satisfaction, as this aligns perfectly with the role's responsibilities.
