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- Tasks: Provide vital advice and advocacy for refugees and migrants navigating complex systems.
- Company: Join GARAS, a compassionate organisation dedicated to supporting those in need.
- Benefits: Supportive environment, professional development, and the chance to make a real difference.
- Other info: Dynamic role with opportunities for training and career growth.
- Why this job: Be part of a team that empowers individuals and champions social justice.
- Qualifications: Experience in advice work, strong communication skills, and a commitment to equality.
The predicted salary is between 30000 - 40000 £ per year.
At GARAS, we stand alongside refugees, asylum seekers and other migrants as they rebuild their lives. We’re a medium-sized, trauma-informed and compassionate organisation, and we’re looking for someone with experience in advice work who’s ready to take on a meaningful challenge to join us as an Advice and Support Worker. This one year post offers the successful candidate the chance to join a dedicated team of staff and volunteers who work in a fast-moving environment where no two days are the same. You’ll provide vital advice and advocacy - helping clients to navigate complex immigration and welfare systems.
What you’ll do
- Provide independent, impartial advice on immigration and welfare issues (including housing, benefits, health, education, training and employment).
- Advocate for clients, liaising with agencies such as the Home Office, Migrant Help, local housing providers, health and social services, and other statutory or voluntary organisations.
- Maintain clear, professional boundaries and ensure confidentiality at all times.
- Work closely with the Advice Manager, team members and volunteers to deliver a consistently high-quality advice service.
- Keep accurate, up-to-date case records compliant with GDPR and AQS (Advice Quality Standards).
- Stay informed about policy changes and new resources relevant to immigration, asylum and welfare advice.
- Support volunteers involved in advice work.
- Take part in supervision, team meetings, and debriefs that keep our service trauma-informed and collaborative.
- Contribute to developing and improving GARAS’s advice systems and service quality.
- Participate in relevant training (including IAA Level 1 if you don't already hold this) and continuous professional development.
What you will bring
- Experience in delivering advice work — ideally in immigration, asylum, or welfare rights.
- Strong communication and negotiation skills.
- Organised, detail-oriented approach to record-keeping and case management.
- A genuine commitment to equality, compassion and empowerment.
- Willingness to learn and stay up to date with legislation, guidance and good practice.
- IAA Level 1 or Level 2, or the willingness to be trained to IAA Level 1.
Why work with us
- Be part of an organisation that values care, professionalism and humanity.
- Work in a supportive environment guided by trauma-informed principles.
- Play a crucial role in ensuring migrants and refugees get the fair treatment and respectful welcome they deserve.
If you’re passionate about social justice and have the skills to guide others through complex systems with empathy and professionalism, we’d love to hear from you.
Advice and Support Worker (1 year post) employer: GARAS
Contact Detail:
GARAS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advice and Support Worker (1 year post)
✨Tip Number 1
Network like a pro! Reach out to people in the field of advice work, especially those connected to GARAS. Attend events or workshops where you can meet potential colleagues and learn more about the organisation's culture.
✨Tip Number 2
Prepare for your interview by brushing up on current immigration and welfare issues. Show us that you’re not just passionate but also knowledgeable about the challenges faced by refugees and asylum seekers.
✨Tip Number 3
Practice your advocacy skills! Role-play scenarios where you might need to negotiate with agencies or support clients. This will help you feel more confident when it comes to real-life situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at GARAS.
We think you need these skills to ace Advice and Support Worker (1 year post)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Advice and Support Worker role. Highlight your experience in advice work, especially in immigration and welfare, and show us how your skills align with our mission at GARAS.
Show Your Passion: We want to see your genuine commitment to social justice and helping others. Share personal stories or experiences that demonstrate your dedication to supporting refugees and asylum seekers, as this will resonate with us.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and motivations without getting lost in the details.
Apply Through Our Website: Don’t forget to submit your application through our website! This helps us keep everything organised and ensures your application gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at GARAS
✨Know Your Stuff
Make sure you brush up on the latest immigration and welfare policies. GARAS is looking for someone who can provide independent advice, so being well-informed will show that you're serious about the role.
✨Show Your Compassion
This role is all about empathy and support. Be ready to share examples of how you've helped clients in the past, especially in challenging situations. Highlight your commitment to equality and empowerment during the interview.
✨Demonstrate Team Spirit
GARAS values collaboration, so be prepared to discuss how you work with others. Share experiences where you've successfully collaborated with colleagues or volunteers to deliver high-quality advice services.
✨Stay Organised
With case management being a key part of the job, showcase your organisational skills. Bring examples of how you've kept accurate records and managed multiple cases effectively, ensuring compliance with standards like GDPR.