At a Glance
- Tasks: Lead the store team and drive sales while creating an amazing customer experience.
- Company: Join Gap, a legendary brand known for its optimistic American style and commitment to community.
- Benefits: Enjoy 50% off merchandise, competitive paid time off, and a robust 401(k) plan.
- Why this job: Be part of a dynamic team that values growth, community involvement, and a positive work culture.
- Qualifications: 1-3 years of retail management experience; strong communication skills and a passion for retail required.
- Other info: Flexible schedule needed, including evenings and weekends; travel may be required.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Assistant Manager – Village at Colony Pl
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About Gap
Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand – our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
About Gap
Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand – our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.
About The Role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You\’ll Do
- Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
- Recruit, hire and develop highly productive Brand Associate and Expert teams.
- Own assigned area of responsibility.
- Implement action plans to maximize efficiencies and productivity.
- Perform Service Leader duties.
- Ensure consistent execution of standard operating procedures.
- Represent the brand and understand the competition and retail landscape.
- Promote community involvement.
- Leverage omni-channel to deliver a frictionless customer experience.
- Ensure all compliance standards are met.
Who You Are
- A current or former retail employee with 1-3 years of retail management experience.
- A high school graduate or equivalent.
- A good communicator with the ability to effectively interact with customers and your team to meet goals.
- Passionate about retail and thrive in a fastpaced environment.
- Driven by metrics to deliver results to meet business goals.
- Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
- Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
- Able to utilize retail technology.
- Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
- Ability to travel as required.
Benefits at Gap
- Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- See more of the benefits we offer.
- For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World\’s Best Employers and one of the Best Employers for Diversity.
Seniority level
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Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
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Job function
Other
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Industries
Retail
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Assistant Manager - Village at Colony Pl employer: Gap
Contact Detail:
Gap Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Village at Colony Pl
✨Tip Number 1
Familiarise yourself with Gap's brand values and history. Understanding their commitment to optimistic American style and community involvement will help you align your responses during interviews, showcasing your passion for the brand.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a retail environment. Highlight specific instances where you drove sales or improved customer experiences, as this role heavily focuses on team leadership and performance.
✨Tip Number 3
Research the local retail landscape and Gap's competition. Being knowledgeable about what sets Gap apart can give you an edge in discussions about how to enhance store performance and customer engagement.
✨Tip Number 4
Showcase your flexibility and willingness to work varied hours. Since the role requires adaptability to meet business needs, emphasising your availability for different shifts can make you a more attractive candidate.
We think you need these skills to ace Assistant Manager - Village at Colony Pl
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Assistant Manager position at Gap. Highlight your relevant experience in retail management and how it aligns with their expectations.
Tailor Your CV: Customise your CV to reflect your retail management experience, focusing on achievements that demonstrate your ability to drive sales and develop teams. Use metrics where possible to showcase your impact.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the role but also illustrates your understanding of Gap's brand values. Mention specific examples of how you've contributed to team success in previous roles.
Showcase Your Communication Skills: In both your CV and cover letter, emphasise your communication skills. Provide examples of how you've effectively interacted with customers and team members to achieve business goals, as this is crucial for the Assistant Manager role.
How to prepare for a job interview at Gap
✨Understand the Brand
Before your interview, take some time to research Gap's history and values. Familiarise yourself with their commitment to community involvement and customer experience. This will help you align your answers with their brand ethos.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be expected to lead a team. Prepare examples from your past experiences where you've successfully coached or developed others. Highlight how you can inspire and motivate your team to achieve sales goals.
✨Demonstrate a Customer-Centric Mindset
Gap places a strong emphasis on customer experience. Be ready to discuss how you've previously handled customer interactions and resolved issues. Share specific instances where you went above and beyond to ensure customer satisfaction.
✨Prepare for Behavioural Questions
Expect questions that assess your problem-solving abilities and how you handle challenges in a retail environment. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.