At a Glance
- Tasks: Schedule and allocate repair works, manage operatives, and ensure excellent service delivery.
- Company: Family-owned contractor specialising in social housing and reactive maintenance.
- Benefits: Competitive salary, supportive team environment, and opportunities for career growth.
- Other info: Fast-paced role with a focus on teamwork and problem-solving.
- Why this job: Join a growing team and make a real difference in the community through effective planning.
- Qualifications: Experience in repairs planning and scheduling, strong organisational and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Gap Construction are recruiting on behalf of a family owned regional contractor specialising in social housing and reactive maintenance. Due to continued growth, they are seeking an experienced Repairs Planner & Scheduler to join their busy office in King's Lynn.
The successful candidate will have previous experience within a repairs planning and scheduling environment and be confident coordinating multiple operatives, managing changing priorities, and delivering an excellent service to clients and tenants.
Performance Objectives:- Effectively schedule and allocate repair works to operatives
- Manage and optimise daily and weekly operative diaries
- Prioritise emergency and urgent repairs
- React quickly to cancellations, overruns, and changing workloads
- Ensure maximum productivity and efficient utilisation of resources
- Liaise with tenants, clients, operatives, and management to provide updates and manage expectations
- Monitor job progress to ensure works are completed within agreed timescales
- Raise and manage works orders accurately
- Maintain up to date records and produce reports where required
- Identify and escalate issues that may impact service delivery or performance targets
- Previous experience in a Repairs Planner or Scheduler role is essential
- Strong understanding of reactive maintenance environments
- Experience within social housing or maintenance contracts is highly desirable
- Excellent organisational and multitasking skills
- Strong communication and customer service abilities
- Experience working to KPIs and strict deadlines
- Knowledge of building trades and repair processes would be advantageous
- Resilient, proactive, and able to remain calm under pressure
- Strong attention to detail with excellent problem solving skills
- A team player with the ability to manage multiple priorities effectively
This role requires previous experience within a repairs planning and scheduling environment. Applications from candidates without relevant planning experience are unlikely to be considered.
Please apply through our website or get in touch with James at Gap Construction.
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Planning/Scheduling Officer employer: Gap Technical Ltd
Gap Construction is an excellent employer, offering a supportive work culture that values teamwork and employee development. Located in King's Lynn, the company provides competitive salaries and opportunities for growth within the thriving social housing sector, ensuring that employees can make a meaningful impact in their community while enjoying a balanced work-life environment.
