Investment Management Operations Analyst (, , United Kingdom)

Job Title: Investment Management Operations Analyst

Location: Cardiff – Hybrid.

Reports To: Operations Manager / Head of Operations

Employment Type: Full-Time

Role Overview

We are seeking a detail-oriented and proactive Investment Management Operations Analyst to support operational processes and client servicing across the investment lifecycle. This role involves a blend of post-trade support, portfolio administration, compliance checks, and client and regulatory communications.

The ideal candidate will have a strong grasp of fund structures, trade lifecycle processes, and middle/back-office operations, with a desire to contribute to both the operational integrity and service excellence of the investment management function.

Key Responsibilities:

Portfolio Management System & Trade Support

• Support full post-trade processing, including trade uploads, settlement oversight, and reconciliation of positions and NAV.
• Perform daily cash management activities related to subscriptions, redemptions, and liquidity monitoring.
• Conduct post-trade compliance checks to ensure alignment with investment restrictions and regulatory guidelines.
• Maintain communication with Transfer Agents and Depositaries to ensure operational accuracy and timely resolution of issues.
• Support accurate and timely data management within portfolio management systems.

Client Services & Regulatory Support

• Respond to queries from investors, custodians, and other service providers professionally and efficiently.
• Assist with completing due diligence questionnaires for account openings and new platform integrations.
• Review and contribute to responses for investor requests, including RFPs and ad hoc information needs.
• Support compliance monitoring related to marketing activities under relevant regulatory regimes (e.g., UK and South Africa).
• Provide general assistance on client and prospect communications and operational queries.

Skills & Experience Required

• Strong understanding of UCITS fund structures, MiFID II, and related regulatory frameworks.
• Prior experience in investment operations, particularly within middle or back-office functions.
• Familiarity with fund accounting practices and portfolio management systems.
• Proficient in Microsoft Office applications, especially Excel.
• Experience working with Fund Administrators, Transfer Agents, and Depositaries.
• Excellent organisational skills, attention to detail, and the ability to prioritise effectively.
• Strong interpersonal and communication skills, with a client-focused approach.

What You’ll Gain

• Exposure to a broad range of investment operations processes and client service responsibilities.
• Opportunity to work across functions within a dynamic investment environment.
• A supportive setting to develop both technical knowledge and industry expertise.