Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Collect trolleys and assist customers in a busy retail environment.
- Company: Join a dynamic team at a leading retail site in Southampton.
- Benefits: Enjoy a competitive pay rate and access to a subsidised canteen.
- Why this job: Get fit while working and gain valuable customer service experience.
- Qualifications: Must be 18+, hold a valid driving licence, and be physically fit.
- Other info: Flexible shifts with potential for temp-to-perm opportunities.
Location: W Quay Rd, Southampton SO15 1GY
Pay: £12.21 per hour
Hours & Schedule:
- Shifts: 12:00/1PM to 9:30/10PM
- 8–8.5 hours per day
- 5 out of 7 days, primarily weekends with 2 weekdays off
- 30‑minute unpaid break (may be 2 x 30 mins for longer shifts)
Job Overview:
We’re seeking a reliable and physically fit individual to join our team at a busy retail site in Southampton. This full‑time role involves trolley collection and customer assistance, with potential for temp‑to‑perm (not guaranteed).
Responsibilities:
- Electric tug trolley collection (training provided; may take a few weeks)
- Manual trolley retrieval from multi‑storey car park
- Yellow bag collection from tills for reuse
- Customer assistance, including helping load items into vehicles
Candidate Requirements:
- Must be 18+ years old
- Must hold a valid driving license
- Physically fit and comfortable with indoor/outdoor work
- Strong customer service skills
- Highly reliable – punctuality and consistency are key
PPE & Uniform:
- Must provide own safety boots
- High‑vis vest supplied by Wanzl
- Must wear dark clothing (black or navy)
Benefits:
- Subsidised canteen
- Access to staff room with microwave, fridge, and hot drinks
Trolley Collection Operative employer: gap personnel
Contact Detail:
gap personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trolley Collection Operative
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the retail site and its values. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on highlighting your customer service skills and reliability, as these are key for the Trolley Collection Operative role.
✨Tip Number 3
Dress the part! Even if it’s just an interview, wear something smart but comfortable. It shows you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Trolley Collection Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Trolley Collection Operative role. We want to see how your background fits with our needs, so don’t be shy about showcasing your customer service skills and any physical work experience.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love enthusiasm, so let us know why you want to join our team in Southampton and how you can contribute to our busy retail site.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Make sure we can easily see your qualifications and why you’d be a great addition to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at gap personnel
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Trolley Collection Operative. Familiarise yourself with tasks like trolley collection, customer assistance, and the importance of reliability. This will show that you're genuinely interested in the role.
✨Dress the Part
Even though you’ll be working in a uniform, it’s important to present yourself well for the interview. Wear smart, dark clothing to align with the company’s dress code. This shows that you take the opportunity seriously and are ready to fit into their culture.
✨Highlight Your Customer Service Skills
Since this role involves assisting customers, be prepared to discuss your previous experiences in customer service. Share specific examples of how you've helped customers in the past, as this will demonstrate your ability to handle similar situations in this job.
✨Be Ready for Physical Questions
Given the physical nature of the job, expect questions about your fitness and ability to perform manual tasks. Be honest about your capabilities and share any relevant experiences that showcase your physical fitness and reliability.