At a Glance
- Tasks: Manage client accounts and deliver top-notch recruitment solutions.
- Company: Dynamic recruitment agency focused on client satisfaction.
- Benefits: Competitive salary, uncapped bonuses, 33 days leave, and career progression.
- Other info: Enjoy a supportive environment with ongoing training and employee benefits.
- Why this job: Join a vibrant team and make a real impact in recruitment.
- Qualifications: Experience in recruitment or account management with strong communication skills.
Join our team as an Account Manager and play a key role in delivering exceptional recruitment solutions to our clients.
Hours of Work: Monday to Friday, 08:30am – 5:00pm
Salary: £29,000–£32,000 dependent on experience + Bonus
Job Type: Full-time, Permanent
Location: Southend
Duties Include:
- Manage and develop relationships with existing client accounts, acting as the main point of contact.
- Coordinate end-to-end recruitment activity to ensure client staffing requirements are met.
- Source, screen, interview, and place candidates into suitable temporary and permanent positions.
- Build and maintain a strong pipeline of quality candidates using job boards, LinkedIn, referrals, social media, and CRM systems.
- Manage candidate availability, bookings, and workforce planning to ensure successful fulfilment.
- Support business growth through lead generation.
- Conduct regular client service reviews to maintain high levels of satisfaction and identify ongoing recruitment needs.
- Complete pre-employment checks, references, and right-to-work verification in line with compliance requirements.
- Ensure all client bookings are fulfilled efficiently while maintaining service standards.
- Build long-term relationships with candidates, providing guidance and support throughout the recruitment process.
- Resolve client and candidate queries promptly and professionally.
- Monitor account performance, ensuring KPIs, service levels, and compliance standards are achieved.
- Maintain accurate records and candidate pipelines using CRM systems.
- Deliver an exceptional recruitment service that supports client retention and long-term partnerships.
Skills:
- Previous experience within recruitment, account management, or client services.
- Strong candidate sourcing and relationship management skills.
- Excellent organisational and workload management abilities.
- Ability to manage multiple vacancies and priorities in a fast-paced environment.
- Outstanding communication and customer service skills.
- Strong attention to detail and compliance awareness.
- Proficient in CRM systems and Microsoft Office.
- A proactive, solutions-focused approach with excellent problem-solving skills.
- Full UK driving licence and own transport.
Package:
We offer an excellent remuneration package and working environment, rewarding our employees for their commitment and hard work. Benefits include:
- Competitive basic salary, dependent on experience
- Uncapped bonus scheme
- 33 days annual leave (including your birthday as an additional paid day)
- Bespoke training and ongoing professional development
- Clear career progression opportunities
- Eye Care Voucher
- Quarterly Performance Shout Out with a £250 voucher
- Health Assurance Wellbeing Programme
- Plus many more employee benefits
Account Manager in Southend-on-Sea employer: gap personnel
Join a dynamic team in Southend as an Account Manager, where we prioritise employee growth and satisfaction. Our supportive work culture fosters collaboration and innovation, offering bespoke training and clear career progression opportunities. With competitive salaries, an uncapped bonus scheme, and a comprehensive benefits package, we ensure our employees feel valued and rewarded for their hard work.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Southend-on-Sea
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at gap personnel!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at gap personnel.
We think you need these skills to ace Account Manager in Southend-on-Sea
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at gap personnel. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to gap personnel and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at gap personnel. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to gap personnel's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at gap personnel
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with gap personnel.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at gap personnel will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact gap personnel and how you would contribute to adapting HR strategies.
