Service coordinator

Service coordinator

Full-Time 25000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate customer service queries and manage engineering appointments in a dynamic team.
  • Company: Join a successful national client based in Poulton Le-Fylde.
  • Benefits: Enjoy 20-25 days holiday, on-site parking, and pension contributions.
  • Why this job: Perfect for organised individuals who love customer service and teamwork.
  • Qualifications: Strong communication skills and excellent time management are essential.
  • Other info: Easy commute from nearby towns with opportunities for career growth.

The predicted salary is between 25000 - 30000 £ per year.

We are delighted to be recruiting for a Service Coordinator for our national client based in Poulton Le-Fylde. This is a role for someone who is organised, loves customer service and wants to work in a successful team! This role is an easy commute for people commuting from Fleetwood, Cleveleys, Bispham, Layton, Hambleton, Blackpool, South shore and Kirkham.

Salary: £25,000-£30,000

Hours: 8:30am-5pm Monday-Friday (37.5 hours per week)

Company benefits:

  • 20 Days holiday + bank holidays rising to 25 with length of service.
  • On site Parking
  • Pension contribution

Roles and responsibilities:

  • Receive B2B and B2C customer service queries.
  • Schedule engineering appointments.
  • Troubleshooting product set up and queries.
  • Open, manage and close jobs from beginning to completion.
  • Manage procurement documentation.
  • Processing orders.

Key competencies:

  • Strong communicator.
  • Organised diary management.
  • Time management.
  • Team player.

If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business. Gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job.

Thank you for your interest in this role and we look forward to working with you in the future.

By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy.

Service coordinator employer: gap personnel

At our Poulton Le-Fylde location, we pride ourselves on fostering a supportive and dynamic work environment where customer service excellence is at the forefront. With competitive salaries, generous holiday allowances that increase with service, and a strong emphasis on employee development, we offer a fulfilling career path for those looking to grow within a successful team. Our commitment to work-life balance and community engagement makes us an exceptional employer for dedicated individuals seeking meaningful employment.
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Contact Detail:

gap personnel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service coordinator

✨Tip Number 1

Get to know the company! Research their values and culture so you can show how you fit in. This will help you stand out during interviews.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend local events. A friendly chat can sometimes lead to job opportunities before they’re even advertised.

✨Tip Number 3

Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your organisational skills and customer service experience.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Service coordinator

Customer Service
Organisational Skills
Diary Management
Time Management
Communication Skills
Teamwork
Troubleshooting
Order Processing
Job Management
Procurement Documentation Management

Some tips for your application 🫡

Show Off Your Organisational Skills: As a Service Coordinator, being organised is key! Make sure your application highlights your ability to manage tasks and schedules effectively. We want to see how you can keep everything running smoothly!

Customer Service is King: Since this role involves handling customer queries, let us know about your customer service experience. Share specific examples of how you've gone above and beyond to help customers in the past. We love a good story!

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We appreciate when candidates show they’ve done their homework and understand what we’re looking for.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, it shows us you’re keen on joining our team!

How to prepare for a job interview at gap personnel

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the Service Coordinator role. Familiarise yourself with the responsibilities like managing customer queries and scheduling appointments. This will help you demonstrate your knowledge and enthusiasm for the position.

✨Show Off Your Organisational Skills

As a Service Coordinator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. This will show the interviewer that you have the skills to handle the demands of the job.

✨Communicate Clearly and Confidently

Strong communication is essential in this role. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences and how they relate to the job.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or what a typical day looks like for a Service Coordinator. This shows your interest in the role and helps you gauge if it’s the right fit for you.

Service coordinator
gap personnel
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