At a Glance
- Tasks: Collect trolleys and assist customers in a busy retail environment.
- Company: Join a dynamic team at a leading retail site in Reading.
- Benefits: Enjoy a competitive pay rate, subsidised canteen, and access to staff facilities.
- Other info: Flexible shifts with potential for temp-to-perm opportunities.
- Why this job: Gain valuable experience in customer service while staying active and fit.
- Qualifications: Must be 18+, hold a valid driving licence, and have strong customer service skills.
The predicted salary is between 25000 - 27000 £ per year.
Location: RG31
Pay: £12.71 per hour
Hours & Schedule:
- Shifts: 12:00/1PM to 9:30/10PM
- 8–8.5 hours per day
- 5 out of 7 days, primarily weekends with 2 weekdays off
- 30-minute unpaid break (may be 2 x 30 mins for longer shifts)
Job Overview:
We’re seeking a reliable and physically fit individual to join our team at a busy retail site in Reading. This full-time role involves trolley collection and customer assistance, with potential for temp-to-perm (not guaranteed).
Responsibilities:
- Electric tug trolley collection (training provided; may take a few weeks)
- Manual trolley retrieval from multi-storey car park
- Yellow bag collection from tills for reuse
- Customer assistance, including helping load items into vehicles
Candidate Requirements:
- Must be 18+ years old
- Must hold a valid driving license
- Physically fit and comfortable with indoor/outdoor work
- Strong customer service skills
- Highly reliable – punctuality and consistency are key
PPE & Uniform:
- Must provide own safety boots
- High-vis vest supplied by Wanzl
- Must wear dark clothing (black or navy)
Benefits:
- Subsidised canteen
- Access to staff room with microwave, fridge, and hot drinks
Send your CV to bristol@gap-personnel.com or call on 0117 911 7111.
Trolley Collection & Customer Support Operative in Reading employer: gap personnel
Join our dynamic team at a bustling retail site in Reading, where we prioritise employee well-being and growth. Enjoy competitive pay, a supportive work culture, and opportunities for development in a role that combines physical activity with customer interaction. With benefits like a subsidised canteen and a friendly environment, we strive to make your work experience both rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Trolley Collection & Customer Support Operative in Reading
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in during your interview. It’s all about making that personal connection.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across.
✨Tip Number 3
Dress the part! Even if it’s a casual role, looking smart shows you care. Plus, wearing dark clothing as mentioned in the job description will help you fit right in.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can keep you on their radar and show your enthusiasm for the role. We love seeing candidates who take that extra step!
We think you need these skills to ace Trolley Collection & Customer Support Operative in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service skills and any relevant experience. We want to see how you can bring value to our team, so don’t be shy about showcasing your strengths!
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid fluff and get straight to the point about why you’re a great fit for the Trolley Collection & Customer Support Operative role.
Show Your Reliability:Punctuality and consistency are key for us. In your application, mention any past experiences that demonstrate your reliability and commitment to your work. We love candidates who take their responsibilities seriously!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at gap personnel
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Trolley Collection & Customer Support Operative. Familiarise yourself with tasks like trolley collection and customer assistance. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this job involves a lot of customer interaction, be prepared to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond to help a customer. This will demonstrate your strong customer service skills and reliability.
✨Dress for Success
Even though the uniform is provided, it's important to dress appropriately for the interview. Wear dark clothing and ensure you have safety boots ready for the role. This shows that you take the position seriously and are ready to comply with the company's requirements.
✨Be Punctual and Reliable
Punctuality is key for this role, so arrive at your interview on time. This not only reflects your reliability but also sets a positive tone for the meeting. If you can, plan your route in advance to avoid any last-minute hiccups.
