At a Glance
- Tasks: Monitor CCTV and security systems, responding to incidents and providing technical support.
- Company: Fast-growing UK retailer with a focus on security and safety.
- Benefits: Competitive salary, pension, employee discounts, and cycle to work scheme.
- Other info: Flexible 12-hour night shifts with a temp-to-perm opportunity.
- Why this job: Join a dynamic team and play a crucial role in ensuring safety and security.
- Qualifications: Calm under pressure, organised, and tech-savvy; experience in control room is a plus.
The predicted salary is between 30000 - 40000 £ per year.
gap personnel are recruiting a Security Operations Centre Operative for a fast-growing UK retailer based in Plymouth. This is a key role within the Head Office Security team, monitoring systems and responding to incidents across the business.
Role Overview
As a SOC Operative, you will monitor security systems, CCTV, and alarms, respond to incidents, provide first-line technical support, and ensure continuity of operations. You will uphold high standards of confidentiality and compliance, supporting both proactive and reactive security measures.
Key Responsibilities
- Monitor CCTV, alarms, and security systems, responding to incidents promptly
- Escalate issues according to protocols and liaise with internal teams and emergency services
- Conduct system checks and report faults
- Support shift handovers and maintain operational continuity
- Maintain accurate records and GDPR compliance
- Provide first-line technical support for security technology
About You
- Calm under pressure, organised, and tech-savvy
- Confident using Microsoft Office (Word, Excel, Outlook)
- Strong communication, multitasking, and time-management skills
- Experience in a control room or similar environment (desirable but not essential)
- High level of integrity and a proactive mindset
What’s on Offer
- Competitive salary and pension
- Long service awards
- Employee discount
- Cycle to work scheme
Additional Information
- Position: Temp to Perm, Full-time
- Hours: 12-hour night shifts, 4-on, 4-off rota (flexible)
- Location: Plymouth, Devon
Apply today with gap personnel.
SOC Operative: CCTV & Incident Response (Night Shifts) in Plymouth employer: gap personnel
Join a dynamic and fast-growing UK retailer in Plymouth as a SOC Operative, where you will be part of a dedicated Head Office Security team. We offer a supportive work culture that values integrity and proactive engagement, alongside competitive salaries, long service awards, and employee discounts. With opportunities for professional growth and a commitment to employee well-being, this role provides a meaningful and rewarding career path in a vibrant location.
StudySmarter Expert Advice🤫
We think this is how you could land SOC Operative: CCTV & Incident Response (Night Shifts) in Plymouth
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or other platforms. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to security operations. We recommend role-playing with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with the latest security technologies and be ready to discuss how you can use them effectively in the role. We love candidates who are proactive and tech-savvy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to join our team.
We think you need these skills to ace SOC Operative: CCTV & Incident Response (Night Shifts) in Plymouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the SOC Operative role. We want to see how your background fits with monitoring systems, responding to incidents, and providing technical support.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your calmness under pressure and any tech-savvy skills that will help you in this role.
Showcase Your Communication Skills:Since strong communication is key in this role, make sure your application reflects your ability to convey information clearly. Whether it's in your CV or cover letter, let us know how you’ve effectively communicated in past roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at gap personnel
✨Know Your Systems
Familiarise yourself with the security systems and CCTV technology mentioned in the job description. Being able to discuss how you would monitor these systems and respond to incidents will show your technical savvy and preparedness.
✨Stay Calm Under Pressure
As a SOC Operative, you'll need to demonstrate your ability to remain calm during high-pressure situations. Prepare examples from your past experiences where you successfully managed stress or resolved urgent issues.
✨Master the Basics of GDPR
Since maintaining GDPR compliance is crucial, brush up on the basics of data protection laws. Be ready to discuss how you would ensure confidentiality and compliance in your role.
✨Showcase Your Communication Skills
Strong communication is key in this role. Think of instances where you've effectively communicated with teams or handled escalations. Practising clear and concise responses will help you shine during the interview.
