At a Glance
- Tasks: Support marketplace sellers, drive performance, and enhance the seller experience.
- Company: Rapidly growing UK retail business with a dynamic e-commerce environment.
- Benefits: Competitive salary, full-time hours, and a vibrant office culture.
- Other info: Great opportunity for career growth in a collaborative setting.
- Why this job: Join a fast-paced team and make a real impact on seller success.
- Qualifications: 0-2 years experience or strong interest in e-commerce; Excel skills required.
The predicted salary is between 30000 - 40000 £ per year.
gap personnel are recruiting on behalf of a rapidly growing and highly successful UK retail business for a Seller Account Executive to join their expanding Marketplace team based at their Head Office in Plymouth. This is an exciting opportunity to join a fast‑paced e‑commerce environment where you will play a key role in supporting marketplace sellers, driving account performance, and delivering an excellent seller experience.
The Role
Reporting to the Seller Account Management Lead, you will manage a portfolio of marketplace sellers, supporting their growth, performance, and long‑term success. Acting as the first point of contact, you will provide day‑to‑day operational support, resolve issues, and work collaboratively with internal teams to optimise seller performance and customer experience.
Key Responsibilities
- Manage relationships with marketplace sellers, focusing on sales growth, performance optimisation, and retention
- Support sellers in implementing marketplace product strategies aligned with wider business objectives
- Identify opportunities to improve product visibility, assortment, pricing, and sales performance
- Conduct regular performance reviews and provide actionable insights using data analysis
- Provide tailored support and proactive guidance to key seller accounts
- Ensure seller compliance with legal, regulatory, and platform policies
- Coordinate promotional pricing updates and campaign activity
- Collaborate with Marketing and Social teams on seasonal campaigns and initiatives
- Optimise seller product listings, including content, pricing, and stock availability
- Work closely with cross-functional teams including Finance, Marketing, Operations, and New Business teams
- Resolve customer care and seller accounting queries efficiently
- Support product onboarding processes and ensure accurate product listings
- Monitor seller performance, feedback, and recurring issues to drive continuous improvement
- Manage support tickets through Zendesk and ensure timely communication and resolution
- Monitor order flow, stock levels, and service metrics, escalating issues where necessary
- Support the handling of erroneous returns in collaboration with internal and external stakeholders
Candidate Requirements
- 0–2 years’ experience or a strong interest in e‑commerce marketplaces through education, internships, or related experience
- Confident using Microsoft Excel, including formulas, graphs, and reporting
- Strong analytical, communication, and problem‑solving skills
- Customer‑focused with the ability to build positive working relationships
- Able to manage multiple priorities and work to tight deadlines
- Experience working cross‑functionally with operational and technical teams would be advantageous
What’s on Offer
- Competitive salary
- Permanent, full‑time opportunity
- Monday to Friday, 08:45am – 17:30pm
- Office‑based role in Plymouth, Devon
- Opportunity to join a fast‑growing and dynamic retail business
Marketplace Seller Growth Specialist in Plymouth employer: gap personnel
Join a rapidly growing UK retail business in Plymouth, where you will thrive in a dynamic e-commerce environment that prioritises employee development and collaboration. With a competitive salary and a supportive work culture, this role offers the chance to make a meaningful impact on marketplace sellers while enjoying opportunities for professional growth and a vibrant team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Marketplace Seller Growth Specialist in Plymouth
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce space, especially those who work with marketplaces. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got experience with Excel or data analysis, create a mini-project that highlights your abilities. Share it during interviews to demonstrate your analytical prowess.
✨Tip Number 3
Prepare for the interview by researching the company’s marketplace strategies. Knowing their products and how they position themselves can give you an edge and show your genuine interest.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Marketplace Seller Growth Specialist in Plymouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Marketplace Seller Growth Specialist. Highlight any relevant experience or skills that align with managing seller relationships and driving performance. We want to see how you can contribute to our fast-paced e-commerce environment!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about e-commerce and how your background makes you a great fit for supporting marketplace sellers. Be sure to mention any specific achievements that demonstrate your analytical and problem-solving skills.
Showcase Your Analytical Skills:Since this role involves data analysis, make sure to highlight your experience with tools like Microsoft Excel. Share examples of how you've used data to drive decisions or improve performance in previous roles or projects. We love seeing numbers in action!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to the right team. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at gap personnel
✨Know Your Marketplace
Before the interview, dive deep into the e-commerce marketplace landscape. Familiarise yourself with key players, trends, and challenges. This will not only show your genuine interest but also help you discuss how you can contribute to the company's growth.
✨Showcase Your Analytical Skills
Since the role involves data analysis, be prepared to discuss your experience with Microsoft Excel and any analytical tools. Bring examples of how you've used data to drive decisions or improve performance in past roles or projects.
✨Demonstrate Relationship Management
Think of specific instances where you've successfully managed relationships, whether in a work setting or through internships. Highlight your communication skills and how you’ve resolved issues, as this is crucial for supporting marketplace sellers.
✨Prepare Questions About Seller Support
Have a few thoughtful questions ready about how the company supports its marketplace sellers. This shows that you're proactive and genuinely interested in understanding their approach to seller success and collaboration with internal teams.
