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- Tasks: Manage hire enquiries, bookings, and coordinate deliveries while supporting customers.
- Company: A growing hire business in Banbury focused on employee development.
- Benefits: Competitive salary, stable employment, and a supportive management team.
- Why this job: Join a team where your efforts are recognised and career growth is encouraged.
- Qualifications: Experience in hire desk or similar environment with strong communication skills.
- Other info: Clear pathways for progression into senior roles and ongoing training provided.
The predicted salary is between 28000 - 42000 ÂŁ per year.
We’re partnering with a growing, well-established hire business in Banbury that is genuinely committed to developing its people. This role isn’t just about filling a seat on the hire desk — it’s about bringing in someone with the ambition to grow, learn, and build a long-term career within the business. If you’re looking for a role where your effort is noticed, your development is supported, and there’s a clear pathway for progression, this could be a great move.
As Hire Desk Controller, you’ll be a central part of the operation, working closely with customers, drivers, and the wider team to keep everything running smoothly. You’ll gain exposure to all aspects of the hire process, giving you a solid platform to progress into more senior or specialist roles.
Key Responsibilities:- Handling incoming hire enquiries and converting them into bookings
- Managing hire contracts, extensions, and off-hires
- Coordinating deliveries and collections with drivers
- Liaising with the yard/workshop to ensure availability and readiness of equipment
- Supporting customers throughout the hire process and resolving issues
- Developing strong product and system knowledge over time
This business believes in promoting from within wherever possible. For the right person, there are clear development routes into roles such as:
- Senior Hire Desk Controller
- Hire Desk Supervisor / Team Leader
- Branch or Operations Management
- Specialist commercial or operational roles
You’ll receive structured training, ongoing support, and the chance to take on more responsibility as you grow.
What We’re Looking For:- Experience in a hire desk, plant hire, tool hire, or similar operational environment
- A positive attitude and willingness to learn
- Strong communication and customer service skills
- Good organisational skills and attention to detail
- Someone who wants more than “just a job” and is keen to progress
- Competitive salary depending on experience
- Long-term, stable employment
- Supportive management team who invests in their staff
- Clear progression and development pathways
- A positive, team-focused working environment
Interested? Apply now or get in touch for a confidential conversation. We’re keen to speak with people who are ready to grow with the business.
Hire Desk Controller in Oxford employer: gap personnel
Contact Detail:
gap personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Desk Controller in Oxford
✨Tip Number 1
Network like a pro! Reach out to people in the hire industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Show them you’re not just looking for any job, but that you’re genuinely interested in growing with their team and contributing to their success.
✨Tip Number 3
Practice your communication skills! As a Hire Desk Controller, you’ll need to liaise with customers and drivers. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and eager to join our team.
We think you need these skills to ace Hire Desk Controller in Oxford
Some tips for your application 🫡
Show Your Ambition: When writing your application, let us know about your career goals and how you see yourself growing with us. We love to see candidates who are eager to learn and develop their skills!
Highlight Relevant Experience: Make sure to mention any experience you have in hire desks or similar environments. We want to see how your background aligns with the role of Hire Desk Controller and how you can contribute to our team.
Be Personable: Your written application should reflect your personality! Use a friendly tone and show off your communication skills. We’re looking for someone who can connect with customers and colleagues alike.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at gap personnel
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Hire Desk Controller. Familiarise yourself with the hire process, from handling enquiries to coordinating deliveries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role involves liaising with customers and resolving issues, be prepared to share examples of how you've provided excellent customer service in the past. Highlight your communication skills and how you handle challenging situations.
✨Demonstrate Your Organisational Skills
The job requires good organisational skills and attention to detail. Think of specific instances where you've successfully managed multiple tasks or projects. This will show that you can keep everything running smoothly on the hire desk.
✨Express Your Ambition for Growth
This company values employees who want to progress. Be ready to discuss your career aspirations and how you see yourself growing within the business. Showing that you're keen to learn and take on more responsibility will make you stand out.
