At a Glance
- Tasks: Support customers via email and chat, handling queries about deliveries and returns.
- Company: Gap Personnel, a dynamic team in Newton Abbot.
- Benefits: Earn £12.83 per hour with potential for permanent role.
- Other info: Join a collaborative team with opportunities for growth.
- Why this job: Be the first point of contact and make a difference in customer experiences.
- Qualifications: Strong communication skills and a positive, self-motivated attitude.
The predicted salary is between 26500 - 26500 £ per year.
Gap Personnel is looking for a Customer Service Advisor in Newton Abbot to provide support to customers via email and chat. You'll be the first point of contact, handling queries related to deliveries, returns, and account support.
The role demands strong communication skills, a positive, self-motivated attitude, and proficiency across digital channels. This is a temporary position with potential for permanent opportunities, offering a pay rate of £12.83 per hour and a collaborative team environment.
Office-Based Customer Service Advisor (Temp to Perm) employer: gap personnel
Gap Personnel is an excellent employer, offering a supportive and collaborative work culture in Newton Abbot. With a focus on employee growth, this role as a Customer Service Advisor provides opportunities for permanent placement and development within the company. Enjoy competitive pay and the chance to be part of a dynamic team dedicated to delivering exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Office-Based Customer Service Advisor (Temp to Perm)
✨Tip Number 1
Make sure you know the company inside out! Research Gap Personnel and understand their values, mission, and the specifics of the Customer Service Advisor role. This will help you tailor your approach and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since you'll be handling queries via email and chat, it’s crucial to be clear and concise. Try role-playing with a friend or family member to get comfortable with common customer service scenarios.
✨Tip Number 3
Show off your digital savvy! Brush up on the tools and platforms commonly used in customer service. Being proficient across digital channels will give you an edge and demonstrate your readiness for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for enthusiastic candidates who fit well into our collaborative team environment.
We think you need these skills to ace Office-Based Customer Service Advisor (Temp to Perm)
Some tips for your application 🫡
Show Off Your Communication Skills:Since you'll be the first point of contact for customers, make sure your written application highlights your strong communication skills. Use clear and concise language to demonstrate how you can effectively handle queries via email and chat.
Be Positive and Self-Motivated:We love a positive attitude! In your application, share examples of how you've tackled challenges with a can-do spirit. This will show us that you're self-motivated and ready to take on the role with enthusiasm.
Tailor Your Application:Take a moment to customise your application for this specific role. Mention your experience with digital channels and how it relates to providing excellent customer service. This shows us that you’re genuinely interested in the position.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Plus, it’s super easy!
How to prepare for a job interview at gap personnel
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Advisor. Familiarise yourself with common queries related to deliveries, returns, and account support. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly and concisely. You might want to prepare examples of how you've successfully handled customer queries in the past, whether through email or chat. This will highlight your ability to connect with customers effectively.
✨Emphasise Your Positive Attitude
A positive, self-motivated attitude is essential for this role. During the interview, share instances where your upbeat approach helped resolve a challenging situation. This will not only showcase your personality but also align with the collaborative team environment they’re looking for.
✨Be Ready for Digital Scenarios
As the role requires proficiency across digital channels, be prepared to discuss your experience with various communication tools. You could even mention any specific software or platforms you've used in previous roles. This will reassure them that you can hit the ground running in a tech-savvy environment.
