Contact Centre Team Lead Mentoring 15-20 Agents in Liverpool

Contact Centre Team Lead Mentoring 15-20 Agents in Liverpool

Liverpool Full-Time No working from home possible
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Gap Personnel, acting on behalf of our client, is recruiting for a Contact Centre Team Leader in a medical warehouse in Liverpool (L3). This permanent role requires hands-on leadership to coach and guide a team of advisors, ensuring service levels and KPIs are met while maintaining quality and patient care.

You will oversee day-to-day operations, onboarding and developing staff, monitor performance metrics, handle escalations, and coordinate with internal teams to optimise resources.

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Contact Centre Team Lead Mentoring 15-20 Agents in Liverpool employer: gap personnel

As a Site Electrician with our company, you will join a dynamic team dedicated to excellence in the installation and maintenance of high-security door systems across the UK. We pride ourselves on fostering a supportive work culture that prioritises safety, innovation, and professional growth, offering competitive salaries and allowances alongside opportunities for national travel. Our commitment to employee development ensures that you will have access to training and resources that empower you to excel in your role while enjoying the unique experiences that come with working in diverse locations.

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Contact Details:

gap personnel Recruitment Team