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- Tasks: Handle customer inquiries and provide outstanding support across multiple channels.
- Company: Leading recruitment agency with a focus on excellent customer service.
- Benefits: Full training provided and generous staff discounts available.
- Why this job: Join a dynamic team and enhance your communication skills in a supportive environment.
- Qualifications: Excellent communication skills and ability to work under pressure.
- Other info: Temporary role with potential for ongoing opportunities.
The predicted salary is between 24000 - 36000 £ per year.
A leading recruitment agency is seeking a Customer Service Advisor for a temporary, ongoing role based in Ipswich. Candidates must possess excellent communication skills and the ability to work well under pressure.
Responsibilities include:
- Handling customer inquiries via multiple channels
- Processing orders accurately
- Providing outstanding support
Full training is offered, and a generous staff discount is available. Interested individuals should send their CV to Norwich@gap-personnel.com.
Inbound Customer Service Advisor (Temp) in Ipswich employer: gap personnel
Contact Detail:
gap personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Customer Service Advisor (Temp) in Ipswich
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for can help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult customers or tricky inquiries, as this will help you feel more confident during the interview.
✨Tip Number 3
Don’t forget to showcase your communication skills! Whether it’s through your body language or how you articulate your thoughts, make sure you come across as friendly and approachable.
✨Tip Number 4
Apply through our website for a smoother process! It’s a great way to ensure your application gets noticed and shows that you’re proactive about landing the job.
We think you need these skills to ace Inbound Customer Service Advisor (Temp) in Ipswich
Some tips for your application 🫡
Craft a Stellar CV: Make sure your CV is tailored to the role of Inbound Customer Service Advisor. Highlight your communication skills and any relevant experience in customer service. We want to see how you can shine under pressure!
Showcase Your Skills: In your cover letter, emphasise your ability to handle inquiries across different channels. We love candidates who can demonstrate their adaptability and problem-solving skills, so don’t hold back!
Be Professional Yet Personable: While we appreciate professionalism, don’t forget to let your personality shine through. A friendly tone can make a big difference in customer service roles, so show us how you connect with people!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at gap personnel
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of an Inbound Customer Service Advisor. Familiarise yourself with handling customer inquiries and processing orders, as this will help you answer questions confidently.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully handled customer interactions in the past, showcasing your ability to work under pressure.
✨Prepare for Common Scenarios
Think about potential customer scenarios you might face in the role. Prepare responses on how you would handle difficult customers or resolve complaints, demonstrating your problem-solving skills and customer-centric approach.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You could inquire about the training process or what a typical day looks like for a Customer Service Advisor at the agency.
