At a Glance
- Tasks: Manage air imports, liaise with customers, and handle customs documentation.
- Company: Join a leading freight forwarding company specialising in pet shipping.
- Benefits: Enjoy a competitive salary, company pension, and free on-site parking.
- Why this job: Combine your passion for animals with a dynamic role in logistics.
- Qualifications: 1 year of air import experience and strong customer service skills required.
- Other info: This is a 12-month fixed-term contract with potential for growth.
The predicted salary is between 25000 - 30000 £ per year.
We are currently recruit for an Import Clerk for our Client based in Wythenshawe, M23. About the Role: A fantastic opportunity has arisen for an Import Clerk to join a well-established company within the freight forwarding industry, specialising in pet shipping. This is a 12-month fixed-term contract where the successful candidate will be responsible for managing Air Imports from start to finish. The ideal candidate will have experience in air freight operations, strong organisational skills, and a genuine passion for animals. The role involves liaising with customers, handling documentation, managing customs clearances, and ensuring that all shipments are processed efficiently. Key Responsibilities: * Managing Air Imports: Oversee the full process of inbound air cargo shipments, ensuring everything is completed accurately and on time. * Customer & Supplier Interaction: Act as a point of contact for both customers and suppliers, providing updates and resolving any operational queries. * Customs Entries: Complete and manage all necessary customs documentation, ensuring compliance with current regulations. * Invoicing & Costing: Responsible for generating quotes, managing the costing process, and ensuring invoices are accurately processed. * Delivery Coordination: Organise and coordinate the timely delivery of goods to customers. * Handling Operational Queries: Address any queries related to accounts, operations, or logistics efficiently and professionally. Skills and Experience: * Air Import Experience: A minimum of 1 year experience in handling Air Imports or Air Freight operations is required. * Customer Service Skills: Strong communication abilities, both via phone and email, with a focus on providing excellent customer service. * Technical Skills: Proficient in Microsoft Office (Word, Excel, Outlook); knowledge of freight forwarding software such as ASM, Sequoia, or BoxTop is beneficial, though training will be provided. * Organisational Ability: Excellent organisational skills, with the ability to manage multiple tasks and priorities effectively. * Driving Licence: A valid driving licence and access to a car is a requirement for this role. * Animal Welfare: A genuine interest in animals and experience in pet shipping is highly desirable. Additional Information: * Salary: £25,000 – £30,000 per year, depending on experience. * Benefits: Company pension, free on-site parking. * DBS Check: As per DFT & CAA regulations, the successful candidate will need to undergo a 5-year enhanced DBS check. This is an exciting opportunity for anyone with the right experience in air imports and a passion for animals. If you meet the requirements and are looking for a new challenge, please apply now with an up to date CV for consideration. Import Clerk – (Air Freight) Location: Wythenshawe Salary: £25,000 – £30,000 per year Job Type: Full-time, Fixed-Term Contract (12 months) Gap personnel is acting as an employment business. Gap are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy
Import Clerk employer: gap personnel
Contact Detail:
gap personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Import Clerk
✨Tip Number 1
Familiarise yourself with the specific regulations and documentation required for air imports. Understanding customs processes and compliance will not only boost your confidence but also demonstrate your commitment to the role.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've effectively resolved operational queries in previous roles. This will highlight your ability to communicate clearly and professionally, which is crucial for this position.
✨Tip Number 3
If you have experience with freight forwarding software, be ready to discuss it during your interview. Even if you haven't used the specific systems mentioned, demonstrating your technical adaptability can set you apart from other candidates.
✨Tip Number 4
Express your passion for animals during your application process. Whether through personal anecdotes or relevant experiences, showing that you care about animal welfare can resonate well with the company's values and mission.
We think you need these skills to ace Import Clerk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in air freight operations and customer service skills. Emphasise any relevant roles or responsibilities that align with the Import Clerk position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for animals and your understanding of the freight forwarding industry. Mention specific experiences that demonstrate your organisational skills and ability to manage air imports.
Highlight Technical Skills: In your application, clearly outline your proficiency in Microsoft Office and any experience with freight forwarding software. If you have knowledge of ASM, Sequoia, or BoxTop, make sure to include that as well.
Showcase Customer Interaction Experience: Provide examples of how you've successfully interacted with customers and suppliers in previous roles. Highlight your communication skills and any instances where you resolved operational queries effectively.
How to prepare for a job interview at gap personnel
✨Show Your Passion for Animals
Since the role involves pet shipping, it's crucial to express your genuine interest in animals during the interview. Share any relevant experiences or stories that highlight your passion, as this will resonate well with the company's values.
✨Demonstrate Your Air Freight Knowledge
Be prepared to discuss your experience in air freight operations. Highlight specific examples of how you've managed air imports in the past, focusing on your organisational skills and attention to detail in handling documentation and customs clearances.
✨Prepare for Customer Interaction Scenarios
As customer service is a key part of the role, think of examples where you've successfully resolved operational queries or provided excellent service. Practising these scenarios can help you articulate your communication skills effectively.
✨Familiarise Yourself with Relevant Software
While training will be provided, having a basic understanding of freight forwarding software like ASM, Sequoia, or BoxTop can give you an edge. Mention any similar software you've used in the past to demonstrate your technical adaptability.