At a Glance
- Tasks: Manage client accounts and coordinate recruitment activities to meet staffing needs.
- Company: Dynamic recruitment firm with a focus on client satisfaction and growth.
- Benefits: Competitive salary, uncapped bonuses, 33 days leave, and bespoke training.
- Other info: Enjoy clear career progression and a supportive working environment.
- Why this job: Join a vibrant team and build lasting relationships while making a real impact.
- Qualifications: Experience in recruitment or account management with strong communication skills.
The predicted salary is between 29000 - 32000 £ per year.
Account Manager
Hours of Work
Monday to Friday, 08:30am 5:00pm
Salary
£29,000 £32,000 dependent on experience + Bonus
Job Type
Full-time, Permanent
Location
Southend
Duties Include
- Manage and develop relationships with existing client accounts, acting as the main point of contact.
- Coordinate end-to-end recruitment activity to ensure client staffing requirements are met.
- Source, screen, interview, and place candidates into suitable temporary and permanent positions.
- Build and maintain a strong pipeline of quality candidates using job boards, Linked In, referrals, social media, and CRM systems.
- Manage candidate availability, bookings, and workforce planning to ensure successful fulfilment.
- Support business growth through lead generation.
- Conduct regular client service reviews to maintain high levels of satisfaction and identify ongoing recruitment needs.
- Complete pre-employment checks, references, and right-to-work verification in line with compliance requirements.
- Ensure all client bookings are fulfilled efficiently while maintaining service standards.
- Build long-term relationships with candidates, providing guidance and support throughout the recruitment process.
- Resolve client and candidate queries promptly and professionally.
- Monitor account performance, ensuring KPIs, service levels, and compliance standards are achieved.
- Maintain accurate records and candidate pipelines using CRM systems.
- Deliver an exceptional recruitment service that supports client retention and long-term partnerships.
Skills
- Previous experience within recruitment, account management, or client services.
- Strong candidate sourcing and relationship management skills.
- Excellent organisational and workload management abilities.
- Ability to manage multiple vacancies and priorities in a fast-paced environment.
- Outstanding communication and customer service skills.
- Strong attention to detail and compliance awareness.
- Proficient in CRM systems and Microsoft Office.
- A proactive, solutions-focused approach with excellent problem-solving skills.
- Full UK driving licence and own transport.
Package
We offer an excellent remuneration package and working environment, rewarding our employees for their commitment and hard work. Benefits include:
- Competitive basic salary, dependent on experience
- Uncapped bonus scheme
- 33 days annual leave (including your birthday as an additional paid day)
- Bespoke training and ongoing professional development
- Clear career progression opportunities
- Eye Care Voucher
- Quarterly Performance Shout Out with a £250 voucher
- Health Assurance
- Wellbeing Programme
• Plus many more employee benefits!
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We think you need these skills to ace Account Manager in Essex
Relationship Management
Candidate Sourcing
Organisational Skills
Workload Management
Communication Skills
Customer Service Skills
Attention to Detail
