Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support vulnerable individuals in overcoming challenges and achieving independence.
- Company: Compassionate organisation dedicated to improving lives in the community.
- Benefits: Competitive salary, mileage reimbursement, ongoing training, and career progression.
- Other info: Join a supportive team with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in housing or support work and strong communication skills.
The predicted salary is between 27000 - 27000 £ per year.
We are currently recruiting for a compassionate and motivated Housing & Support Officer to support vulnerable individuals facing multiple and complex needs. This rewarding role involves helping clients sustain accommodation, improve independence, and overcome barriers such as homelessness, mental health challenges, substance misuse, offending behaviour, and unemployment. You will work closely with internal teams and external agencies to deliver person‑centred support, housing management, and resettlement services that empower individuals to make positive long‑term changes. This position requires flexibility, excellent communication skills, and a genuine commitment to improving lives. Participation in an on‑call rota may be required.
Key Responsibilities
- Provide housing management, tenancy sustainment, and resettlement support to clients.
- Process referrals and complete assessments to determine suitability for services.
- Manage an allocated caseload effectively, ensuring timely support and accurate records.
- Develop personalised support plans focused on housing goals, independence, and wellbeing.
- Carry out regular reviews and monitor progress against agreed outcomes.
- Support clients with accessing benefits, budgeting, charitable grants, and income maximisation.
- Liaise with landlords, housing providers, support agencies, and statutory services.
- Advocate on behalf of clients to access appropriate services and opportunities.
- Manage breaches of tenancy/licence agreements in line with procedures.
- Maintain accurate case notes, records, and database systems.
- Assist in reducing void periods and ensuring properties are occupied promptly.
- Conduct health & safety checks on properties and report repairs or maintenance issues.
- Support rent recovery processes and work with relevant teams regarding arrears.
- Attend client meetings, case reviews, and multi‑agency meetings as required.
- Provide reports, statistical information, and case studies when needed.
- Contribute to team meetings, training, and continuous service improvement.
- Provide cover for colleagues during absence when required.
- Work occasional evenings or weekends where service delivery requires it.
Essential Skills & Experience
- Experience working in housing, homelessness, support work, social care, or a related field.
- Strong understanding of the challenges faced by vulnerable adults.
- Excellent communication skills, both written and verbal.
- Ability to build professional relationships and motivate clients positively.
- Good organisational skills with the ability to manage a busy caseload.
- Strong IT skills including Microsoft Office and case management systems.
- High levels of confidentiality, professionalism, and attention to detail.
- Ability to work independently and as part of a team.
- Flexible and adaptable approach to work.
- Full UK driving licence and access to a vehicle is essential.
Benefits
- Mileage paid at 45p per mile for business travel.
- Ongoing training and development opportunities.
- Supportive team environment.
- Career progression opportunities.
- Competitive salary and benefits package.
Compliance Requirements
- Enhanced DBS check required.
- Right to work in the UK.
- Willingness to work within safeguarding, confidentiality, equality, diversity, and health & safety policies.
Housing & Support Officer in England employer: gap personnel
Contact Detail:
gap personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing & Support Officer in England
✨Tip Number 1
Network like a pro! Reach out to people in the housing and support sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Be ready to discuss how your experience aligns with their mission of supporting vulnerable individuals. Show them you're not just looking for any job, but that you're genuinely passionate about making a difference.
✨Tip Number 3
Practice your communication skills! Since this role requires excellent verbal and written communication, consider doing mock interviews with friends or family. Get comfortable discussing your experiences and how they relate to the challenges faced by clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Housing & Support Officer in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housing & Support Officer role. Highlight your experience in housing, support work, or social care, and show how your skills align with the job description. We want to see how you can make a difference!
Showcase Your Compassion: This role is all about supporting vulnerable individuals, so let your empathy shine through in your application. Share examples of how you've helped others overcome challenges, whether in a professional or personal context. We love to see genuine commitment!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that are easy to read, so make sure your key points stand out!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at gap personnel
✨Know Your Stuff
Make sure you understand the key responsibilities of a Housing & Support Officer. Familiarise yourself with the challenges faced by vulnerable individuals and think about how your experience aligns with the role. This will help you answer questions confidently and show that you're genuinely interested in making a difference.
✨Showcase Your Compassion
This role is all about supporting people, so be ready to share examples of how you've helped others in the past. Whether it's through work or personal experiences, demonstrating your empathy and commitment to improving lives will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle complex situations. Think of specific instances where you've managed a challenging case or supported someone through a tough time, and be ready to discuss your approach and the outcomes.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team dynamics, ongoing training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.