At a Glance
- Tasks: Assist customers with queries, bookings, and returns while keeping systems updated.
- Company: Join a well-established client in Stafford with a supportive team.
- Benefits: Earn £12.21 per hour with ongoing long-term work opportunities.
- Other info: Flexible shifts with occasional weekends; great for students or part-timers.
- Why this job: Perfect for those who love helping others and want a stable job.
- Qualifications: Customer service experience is essential; bring your friendly attitude!
The predicted salary is between 25400 - 25400 £ per year.
gap personnel are looking for Customer Service Operative x2 for our well-established Client based in Stafford - Acton Gate with an immediate start!
Rota: 5 days out of 7, Saturdays and Sundays required occasionally, 8h shifts in between 6AM and 8PM, weekends 6AM-6PM based on a rota provided for the following weeks.
Pay: £12.21 per hour
Responsibilities:
- Dealing with customer queries
- Booking deliveries
- Arranging returns and replacements
- Keeping system up to date
Requirements: Experience in customer service is essential.
How to apply: If you are interested, please apply with your CV attached or call us 01902 422 940.
Customer Service Operative employer: gap personnel
At gap personnel, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and employee development. Our Customer Service Operatives enjoy competitive pay, flexible shifts, and the opportunity for long-term career growth within a well-established company in Stafford. Join us to be part of a dynamic team where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Operative
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in during interviews. It’s all about making that connection, right?
✨Tip Number 2
Practice your customer service scenarios! Think about how you’d handle tricky situations or customer queries. We want you to shine when it comes to demonstrating your skills.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or join relevant groups. Sometimes, a friendly chat can open doors that applications alone can’t.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing familiar faces in our inbox!
We think you need these skills to ace Customer Service Operative
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience. We want to see how you've dealt with queries and arranged deliveries in the past, so don’t hold back on those details!
Show Your Availability:Since the role requires working weekends and shifts between 6AM and 8PM, let us know your availability clearly in your application. This helps us understand if you fit into our rota!
Keep It Professional:While we love a friendly tone, make sure your application is professional. Check for typos and ensure your formatting is neat. A polished application shows us you care!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s quick and easy, and it helps us keep track of your application better!
How to prepare for a job interview at gap personnel
✨Know Your Customer Service Basics
Brush up on your customer service skills and be ready to discuss your previous experiences. Think about specific examples where you successfully handled customer queries or resolved issues, as this will show your potential employer that you have the right experience for the role.
✨Familiarise Yourself with the Company
Do a bit of research on the company you're interviewing with. Understand their values, mission, and the type of customers they serve. This knowledge will help you tailor your answers and demonstrate your genuine interest in the position.
✨Prepare for Common Interview Questions
Anticipate questions related to customer service scenarios, such as how you would handle an unhappy customer or manage multiple queries at once. Practising your responses can help you feel more confident and articulate during the interview.
✨Show Your Flexibility
Since the role requires working weekends and varying shifts, be prepared to discuss your availability. Highlight your willingness to adapt to the rota and your commitment to providing excellent service, regardless of the time or day.
