At a Glance
- Tasks: Process sales orders, handle customer queries, and provide admin support in a friendly office.
- Company: Join a busy and welcoming team in Clitheroe.
- Benefits: Earn £13.38 per hour with a supportive work environment.
- Other info: Perfect for those looking to learn and grow in a dynamic setting.
- Why this job: Enjoy a varied role that combines admin and customer service.
- Qualifications: Strong admin skills and good communication; Sage experience is a plus.
The predicted salary is between 13.38 - 13.38 £ per hour.
We are supporting our client in recruiting a Sales Administrator / Customer Service Assistant to join their busy and friendly office team. This role is ideal for someone who enjoys a mix of admin, customer service, and data entry, with plenty of variety day‑to‑day.
Salary: £13.38 per hour
Location: Clitheroe
Working Hours:
- Mon–Thu: 8:00am – 4:15pm
- Fri: 8:00am – 3:00pm
What You’ll Be Doing:
- Processing incoming sales orders via email
- Entering data into Sage
- Handling customer queries such as delivery dates and order updates
- General sales admin and office support
- Providing customer service by phone and email
Most of the work is PC‑based, with some telephone communication.
What We’re Looking For:
- Strong administrative skills
- Good communication and customer service ability
- Confident using computers (Sage experience is a bonus)
- Organised, accurate and reliable
- Positive attitude and willingness to learn
How to Apply: Please send your CV to be considered to blackburn@gap-personnel.com. We will contact shortlisted candidates to discuss the next steps.
Sales Administrator / Customer Service Assista in Clitheroe employer: gap personnel
Join a vibrant and supportive team in Clitheroe, where your role as a Sales Administrator / Customer Service Assistant will be both rewarding and dynamic. With a focus on employee growth, we offer a friendly work culture that values collaboration and encourages professional development, making it an excellent place for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator / Customer Service Assista in Clitheroe
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at gap personnel. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like gap personnel before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Sales Administrator / Customer Service Assista in Clitheroe
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to gap personnel:Your cover letter is your chance to shine! Tell us why you want to work at gap personnel specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at gap personnel!
How to prepare for a job interview at gap personnel
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
