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For Companies At a Glance
- Tasks: Support customers and ensure their satisfaction while collaborating with sales and finance teams.
- Company: Join a dynamic company in Wrexham focused on delivering exceptional customer service.
- Benefits: Enjoy a competitive salary, Monday to Friday hours, and a supportive work environment.
- Why this job: Be part of a team that values customer happiness and fosters professional growth.
- Qualifications: No specific experience required; just bring your passion for helping others!
- Other info: Own transport is essential for this role.
The predicted salary is between 25000 - 35000 £ per year.
Customer Service Executive
£25k per annum
Monday – Friday / 9am 5:30pm
Wrexham
Own transport essential
Our client based in Wrexham area is currently recruiting a Customer Service Executive to join their team on a permanent basis.The purpose of this role is to ensure all customer satisfaction is achieved. Effectively bridging the gap between the sales team, internal & external customers, Finance, …
Customer Service Executive employer: Gap Personnel - Wrexham
Contact Detail:
Gap Personnel - Wrexham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive
✨Tip Number 1
Familiarise yourself with the company’s products and services. Understanding what they offer will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you would handle difficult customers or resolve complaints, as these are likely to come up in discussions during the interview process.
✨Tip Number 3
Showcase your communication skills. Since this role involves bridging gaps between teams, be prepared to discuss examples of how you've effectively communicated in previous roles or situations.
✨Tip Number 4
Research the company culture. Understanding their values and work environment can help you tailor your responses and show that you’re a good fit for their team.
We think you need these skills to ace Customer Service Executive
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Customer Service Executive position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Compelling CV: Make sure your CV is up-to-date and clearly outlines your relevant experience in customer service. Use bullet points to showcase your achievements and quantify your successes where possible, such as 'resolved 95% of customer inquiries on the first call'.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully handled customer interactions in the past and how you can contribute to their team.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer service role.
How to prepare for a job interview at Gap Personnel - Wrexham
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and the products or services they offer. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Demonstrate Your Communication Skills
As a Customer Service Executive, strong communication skills are essential. During the interview, practice clear and concise responses. Use examples from your past experiences to illustrate how you've effectively communicated with customers or resolved issues.
✨Prepare for Common Scenarios
Think about common customer service scenarios and how you would handle them. Be ready to discuss how you would deal with difficult customers or resolve complaints. This shows that you can think on your feet and are prepared for the challenges of the role.
✨Ask Insightful Questions
At the end of the interview, be sure to ask questions that demonstrate your interest in the position and the company. Inquire about team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
