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- Tasks: Support customers and ensure their satisfaction while collaborating with sales and finance teams.
- Company: Join a dynamic company in Wrexham focused on delivering exceptional customer service.
- Benefits: Enjoy a competitive salary, Monday to Friday hours, and a supportive work environment.
- Why this job: Be part of a team that values customer happiness and fosters professional growth.
- Qualifications: No specific experience required, just a passion for helping others and good communication skills.
- Other info: Own transport is essential for this role.
The predicted salary is between 25000 - 35000 £ per year.
Customer Service Executive
£25k per annum
Monday – Friday / 9am 5:30pm
Wrexham
Own transport essential
Our client based in Wrexham area is currently recruiting a Customer Service Executive to join their team on a permanent basis.The purpose of this role is to ensure all customer satisfaction is achieved. Effectively bridging the gap between the sales team, internal & external customers, Finance, …
Customer Service Executive employer: Gap Personnel - Wrexham
Contact Detail:
Gap Personnel - Wrexham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive
✨Tip Number 1
Familiarise yourself with the company’s products and services. Understanding what they offer will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you would handle difficult customers or resolve complaints, as this will showcase your problem-solving skills and ability to maintain customer satisfaction.
✨Tip Number 3
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Prepare questions to ask during the interview. This shows your enthusiasm for the role and helps you assess if the company is the right fit for you, especially regarding their approach to customer service.
We think you need these skills to ace Customer Service Executive
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Executive position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Make sure your CV is up-to-date and clearly outlines your relevant experience in customer service. Use bullet points to showcase your achievements and quantify your successes where possible, such as 'resolved 95% of customer queries on first contact'.
Write a Strong Cover Letter: Your cover letter should complement your CV by providing more context about your passion for customer service. Mention specific examples of how you've successfully handled customer issues in the past and express your enthusiasm for the role.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Look for any spelling or grammatical errors, and ensure that your documents are formatted neatly. A polished application reflects your attention to detail, which is crucial in customer service.
How to prepare for a job interview at Gap Personnel - Wrexham
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and the products or services they offer. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Demonstrate Your Communication Skills
As a Customer Service Executive, strong communication skills are essential. During the interview, practice clear and concise responses. Use examples from your past experiences to illustrate how you've effectively communicated with customers or resolved issues.
✨Prepare for Common Scenarios
Think about common customer service scenarios and how you would handle them. Be ready to discuss how you would deal with difficult customers or resolve complaints. This shows that you can think on your feet and are prepared for the challenges of the role.
✨Ask Insightful Questions
At the end of the interview, be sure to ask questions that demonstrate your interest in the position and the company. Inquire about team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
