At a Glance
- Tasks: Be the vital link between customers, drivers, and depots while handling queries and updates.
- Company: Join a dynamic logistics company in Haydock with a supportive team.
- Benefits: Enjoy a competitive salary of £28,000 and a temp to perm opportunity.
- Other info: Flexible rotating shifts from Monday to Friday with great career potential.
- Why this job: Make a real difference by keeping freight moving and customers informed.
- Qualifications: Logistics experience and strong communication skills are essential.
The predicted salary is between 28000 - 28000 £ per year.
Gap Personnel, operating as an employment business, are currently recruiting on behalf of our client for a Customer Service Representative for a company based in the Haydock area. The position is on a temp to perm basis. Candidates need to have logistics experience.
Salary: £28,000 per annum
Working hours: Rotating shift pattern: Monday to Friday
- Week 1: 07:30 - 16:30
- Week 2: 08:30 - 17:30
About the role: As a key link between our customers, drivers, and partner depots, you'll play a vital role in keeping freight moving and customers informed.
Key responsibilities include:
- Handling inbound customer queries by phone and email
- Proactively updating customers on collections and deliveries
- Liaising with partner depots and third-party networks to obtain delivery status updates
- Managing and resolving delivery issues with a calm, professional approach
- Logging and tracking issues through to resolution
- Building strong relationships with customers through clear, friendly communication
Customer Service Administrator employer: gap personnel Liverpool
At our company in Haydock, we pride ourselves on fostering a supportive and dynamic work environment where every team member is valued. With competitive salaries, a commitment to employee development, and a culture that encourages collaboration and innovation, we offer a rewarding career path for Customer Service Administrators looking to make a real impact in logistics. Join us to be part of a team that prioritises customer satisfaction and professional growth.
