Customer Service Advisor
Marsh Barton, Exeter | £28,000 per year | Monday to Friday, 8am–5pm
gap personnel are recruiting for a Customer Service Advisor to join a friendly team in a forward-thinking business. No two days are quite the same. You could be taking a payment over the phone, picking up a query from the shared inbox, or processing an order that’s come in through the website.
We’re looking for someone who takes pride in doing a good job, follows things through and is happy to pitch in when the team gets busy.
What you’ll be doing
- Answering customer calls and helping with questions about orders and payments.
- Taking payments over the phone and recording them accurately.
- Helping manage the shared inbox, replying to customer emails and passing queries to the right colleague where needed.
- Processing website orders, checking the details and following up if anything is missing.
- Keeping customers updated and working with colleagues to get any issues sorted.
What we’re looking for
- A friendly, professional phone manner and confidence dealing with customers.
- Good attention to detail when handling payments and processing orders.
- The ability to stay organised when calls, emails and orders come in at the same time.
- A strong work ethic and a willingness to help when the team needs you.
- Confidence using email and computer systems.
If you enjoy helping customers and want a varied role in a friendly working environment, we’d love to hear from you.
Customer Service Advisor in Exeter employer: Gap Personnel Limited
Join a dynamic team in Southend-On-Sea, where our client, a leader in the aerospace industry, offers a supportive work culture that prioritises employee well-being and growth. With competitive pay, enhanced holiday benefits, and access to health care and fitness facilities, this permanent role as a Manufacturing Operative in Upholstery not only promises meaningful work but also fosters a collaborative environment for personal and professional development.
