At a Glance
- Tasks: Assist customers at the trade counter and manage deliveries with a friendly attitude.
- Company: Join a thriving team at GAP, known for its supportive and family-like culture.
- Benefits: Enjoy competitive pay, 33 days holiday, and employee discounts.
- Other info: Dynamic environment with excellent career growth opportunities and a focus on diversity.
- Why this job: Be part of a growing company where your hard work is recognised and rewarded.
- Qualifications: Full UK driving licence and customer service experience preferred.
The predicted salary is between 13.21 - 13.21 £ per hour.
Location: Hull
Salary: £13.21ph
Hours: 41 per week - 1 in 3 Saturdays
Exciting opportunity alert! We are thrilled to announce a fantastic job opening for a Trade Counter Assistant at our bustling Trade Counter in Hull! If you enjoy staying active and thrive on assisting customers, this role is tailor-made for you! Join our busy team as a Trade Counter Assistant/Driver supporting daily trade counter operations and deliveries.
You will provide excellent customer service in-person and by phone, manage stock and orders, and ensure safe, timely transportation of goods. This role is ideal for an organised, reliable individual with a full UK driving licence and experience in customer-facing retail or warehouse environments.
Key responsibilities - trade counter assistant and driver
- Serve trade and retail customers at the trade counter, including processing sales, providing product advice and checking stock availability.
- Receive and unpack deliveries, label and store stock correctly, and rotate inventory to maintain stock integrity.
- Prepare customer orders and pick lists accurately for collection and delivery.
- Carry out local deliveries and collections safely using company vehicles; load and unload goods and secure loads appropriately.
- Operate point-of-sale (POS) systems and process cash, card and account transactions following company procedures.
- Maintain a clean, safe and organised counter and yard area including basic housekeeping and waste disposal.
- Support stocktakes and regular cycle counts, reporting discrepancies to management.
- Provide phone and email support for customer enquiries, order tracking and basic product specification queries.
- Adhere to health and safety policies, manual handling procedures and vehicle checks before each shift.
Essential skills and experience - trade counter and driving
- Full UK manual driving licence with no more than 6 points; experience driving vans or light goods vehicles is preferred.
- Previous experience working at a trade counter, in retail, warehouse or distribution is desirable.
- Strong customer service skills with clear verbal communication and a professional manner.
- Basic numeracy skills for handling cash transactions and counting stock.
- Ability to work independently and as part of a small team, prioritising tasks during busy periods.
- Physically fit and able to lift and carry heavy items in line with manual handling guidance.
- Proficient with basic IT systems, email and stock control/POS software.
- Good attention to detail and commitment to delivering accurate orders and paperwork.
- MOST IMPORTANTLY a can-do attitude and a desire to learn!
Working hours, pay and benefits - trade counter assistant role
- Christmas shutdown
- Industry leading salary with open-ended bonus
- 33 days holiday (inc B/H)
- Excellent opportunities to develop and grow your career
- Free life assurance
- Employee discounts
We are an equal-opportunity employer. Diversity and inclusion are essential to us and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent. Our policies ensure that every job applicant and employee is treated fairly and with equal opportunity to succeed.
Trade Counter Assistant/Driver employer: GAP Ltd
GAP Ltd. in Ashford is an excellent employer that values its team members by offering competitive salaries, a supportive work culture, and opportunities for personal and professional growth. With a focus on delivering exceptional customer service, employees enjoy a dynamic environment where their contributions are recognised and rewarded, making it a fulfilling place to work.
