At a Glance
- Tasks: Assist customers at the trade counter and deliver goods safely.
- Company: Join a dynamic team in a supportive and inclusive environment.
- Benefits: Competitive pay, 33 days holiday, employee discounts, and career growth.
- Other info: Embrace diversity and be part of a culture where you can thrive.
- Why this job: Perfect for those who love customer service and driving!
- Qualifications: Full UK driving licence and customer service experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
Location: Ashford
Salary: £14.39
Hours: 41.5 per week, 1 in 2 Saturdays
Join our busy team as a Trade Counter Assistant/Driver supporting daily trade counter operations and deliveries. You will provide excellent customer service in-person and by phone, manage stock and orders, and ensure safe, timely transportation of goods. This role is ideal for an organised, reliable individual with a full UK driving licence and experience in customer-facing retail or warehouse environments.
Key responsibilities - trade counter assistant and driver- Serve trade and retail customers at the trade counter, including processing sales, providing product advice and checking stock availability.
- Receive and unpack deliveries, label and store stock correctly, and rotate inventory to maintain stock integrity.
- Prepare customer orders and pick lists accurately for collection and delivery.
- Carry out local deliveries and collections safely using company vehicles; load and unload goods and secure loads appropriately.
- Operate point-of-sale (POS) systems and process cash, card and account transactions following company procedures.
- Maintain a clean, safe and organised counter and yard area including basic housekeeping and waste disposal.
- Support stocktakes and regular cycle counts, reporting discrepancies to management.
- Provide phone and email support for customer enquiries, order tracking and basic product specification queries.
- Adhere to health and safety policies, manual handling procedures and vehicle checks before each shift.
- Full UK manual driving licence (C1) with no more than 6 points; experience driving vans or light goods vehicles is preferred.
- Previous experience working at a trade counter, in retail, warehouse or distribution is desirable.
- Strong customer service skills with clear verbal communication and a professional manner.
- Basic numeracy skills for handling cash transactions and counting stock.
- Ability to work independently and as part of a small team, prioritising tasks during busy periods.
- Physically fit and able to lift and carry heavy items in line with manual handling guidance.
- Proficient with basic IT systems, email and stock control/POS software.
- Good attention to detail and commitment to delivering accurate orders and paperwork.
- MOST IMPORTANTLY a can-do attitude and a desire to learn!
- Christmas shutdown
- Industry leading salary with open-ended bonus
- 33 days holiday (inc B/H)
- Excellent opportunities to develop and grow your career
- Free life assurance
- Employee discounts
We are an equal-opportunity employer. Diversity and inclusion are essential to us and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent. Our policies ensure that every job applicant and employee is treated fairly and with equal opportunity to succeed.
7.5T Delivery Driver/Trade Counter Assistant in Kent employer: GAP Ltd
Join a dynamic team in Ashford as a 7.5T Delivery Driver/Trade Counter Assistant, where we prioritise employee growth and a supportive work culture. Enjoy industry-leading salaries, generous holiday allowances, and opportunities for career development, all while being part of an inclusive environment that values diversity and encourages personal expression. With additional benefits like free life assurance and employee discounts, this role offers a rewarding experience for those looking to make a meaningful impact.
